Advising FAQs - Academic Advising

Advising FAQs - Academic Advising
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PSC
FAQs
Find Your Advisor
Pensacola Campus Advisors
Milton Campus Advisors
Warrington Campus Advisors
South Santa Rosa Center
Century Center Advisors
Military-Affiliated Advisors
PirateQ
Questions Relating to PSC Programs
Do certain programs have waitlists?
Limited access programs no longer have waitlists. Students enter programs based on eligibility and timing of when their completed application is submitted. For more information on when to apply for Limited Access programs, review the
Limited Access Program Application Information.
Do certain programs have prerequisite courses I must complete before applying?
In the
Academics Tab
on PSC’s
website, select the
degree
type
you are interested in
(Baccalaureate
Advanced Technical Certificates,
Applied Technology Diplomas,
Associate
AA or AS
or
Certificate
programs)
Review the available
programs of study for each respective degree or certificate
select the degree or certificate,
and
select
iew
ourse
equirements
For a comprehensive overview of the programs offered at Pensacola State College, please visit
our
College Catalog
What courses will I take in the program I am interested in?
In the
Academics Tab
on PSC’s
website, select the
degree type
you are interested in
(Baccalaureate, Advanced Technical Certificates, Applied Technology Diplomas, Associates
AA or AS, or Certificate programs)
Review the available programs of study for each respective degree or certificate, select the degree or certificate, and
select
“View Course Requirements
For a comprehensive overview of the programs offered at Pensacola State College, please visit
our
College Catalog
Who should I speak with if I am interested in Dual Enrollment?
See the eligibility requirements on
the
Dual Enrollment
page.
Follow this link to view the
Steps for Enrollment
if you currently attend a public or private school.
If you are
currently homeschooled
, see these steps for
enrollment
Are there any programs at Pensacola State that are offered completely online?
Many of PSC’s programs offer courses with
your choice of
either online,
in-person
, or hybrid learning. However, not every course offers
various delivery modes.
Students can see
course delivery modes
by
using the
Course Search
tool on the PSC website.
I am enrolled at another college and want to take courses at PSC to transfer back to my college. How can I take courses as a transient student at PSC?
To locate steps and checklists on how to be a transient student, please visit our
Transient Students page
General Questions Related to Advising
What are the Civic Literacy requirements and am I required to complete them?
Depending on what year a student enters college, they may
be required
to complete the
Florida
ivic
iteracy
xam
(FCLE)
. See the
Testing Center’s
website for details.
Additionally, depending on their year of entry,
tudents also may be
required
to complete
AMH 2020 American History from 1877, or POS 2041 American National Government
to satisfy their
ivic
iteracy course requirement. Effective for Fall 2024, AMH 2010 American History to 1877 will satisfy the Civic Literacy course requirement.
See more
information
on the
Florida Department of Education’s
website.
Who do I speak with if I need accommodations for my disability?
Students who
require
accommodations should speak with the
Student Resource Center for ADA Services
How can I receive a document that proves I am enrolled in school?
Students can request an “
Enrollment Verification Certificate” by logging into Workday through
MyPSC
On Workday, the student will select “
Academics
.” On the right under “
Transcripts and Enrollment Verification,” the student will select “Enrollment Verification Certificate.”
How can I see what courses I have left in my degree program?
In Workday,
students have access to what is referred to as their “
Academic Progress.” This may be referred to as a degree audit. A student’s Academic Progress will display their GPA, their remaining courses, and any other remaining requirements. On Workday, the student will select “Academics,” then select “View My Academic Progress” under “Academic Advising.”  If you have questions on viewing your Academic Progress, please contact your assigned advisor to assist you.
What is the difference between an Associate in Arts (AA) and an Associate in Science (AS)?
If a student has a goal
to transfer to another
university
after completing their
Associate’s
degree
the
Associate
in Arts
AA)
is
the best fit. This degree
has
60 total credits. The student must complete 36 credit hours of general education and 24 credits of AA electives.
PSC offers
only one
Asso
ciate
in Arts degree
encompassing
over 40
advising tracks
to
prepare students for
university transfer. Please visit our Academics page for a full listing of the available
advising
tracks for our
Associate in Arts
(AA) degree
in Liberal Studies.
The
Associate in
Science
(AS
egree)
requires
15 credit hours of
general education requirements.
Much of
the coursework in an AS degree focuses on equipping
students with a skill they can take directly to the
workforce
Students who receive
an
AS degree
can
continue
their education
if they decide to get a bachelor’s
degree
; however, they
may
need to complete more general education requirements before they move to major-specific courses.
What is a “hold,” and how can it be removed?
Holds are applied to a student’s account when the student needs to take some form of action—whether that is meeting with an advisor
to register
, paying a fee,
submitting
transcripts, or another action item.
Most action items are available to the student in their
Workday
inbox. If a student has a question on a hold
applied to their account
, they should contact their advisor.
How do I request a student ID and parking decal?
Information
about how to request a student ID and parking sticker is available in the
Workday
Student Help
link.
How do I change my major?
You can request to change your major
by c
ontact
ing
your advisor
. Your advisor’s contact
information
is available on your
Workday
. In
Workday
, select “
Academics
.” A picture of your advisor and their email
information
should appear on this page.
View the
Find Your Advisor
page for
additional
contact
information
How do I set up an advising appointment?
Reach out to your advisor via text, email, or phone call. Your advisor’s contact
information
is available on your
Workday
. In
Workday
, select “
Academics
.” A picture of your advisor and their
email
information
should appear on this page.
View the
Find Your Advisor
page for
additional
contact
information
How can I speak with an advisor?
To connect with your advisor, you can reach out via email, phone call, text message or by scheduling an appointment using their booking link. Your advisor’s contact information is available on your Workday. In Workday, select “Academics.” A picture of your advisor and their email information should appear on this page. View the
Find Your Advisor
page for additional contact information. If you need immediate assistance, enter the
PirateQ
to meet with the first available PSC representative.
Who should I contact if I am having difficulty logging into MyPSC?
Review the email sent from
Workday
to your private email with first
time login
information
If
you are not able to get the
assistance
you need, c
ontact the student help desk at 850-471-4534
, you can also v
isit
the
Technology Support Website
Who do I speak with if my bill does not reflect in-state tuition?
If you are a Florida Resident being charged out
-of-
state
tuition
make sure you have completed all your
Workday
action items
. If there
are
action item
s in your
Workday
contact the
Admissions Office
by entering
the
PirateQ
, or call 850-484-2000.
How do I know who my advisor is, and how often should we meet?
Log
in to
Workday
through
MyPSC
elect the
ca
demics
ta
On the left side of the page, a photo of your advisor and their contact
information
will be listed.
Check in
with your advisor at least once a
term
to ensure you are on track
completing
your degree or certificate
By meeting with your advisor and updating your
academic
plan, you can visualize how
close
may be to completing your degree and what is recommended to take in upcoming terms. If
any
additional
advice
is needed, your advisor is there to aid in your
academic success.
Where do I start if I need assistance with finances?
Have you completed the Free Application
or
Federal
Student
Aid (FAFSA)
and listed Pensacola State College as your institution? Have you completed the PSC General Scholarship Application? If you have completed
both
application
and
have
additional
questions,
contact the Financial Aid office. You can contact their office by calling 850-484-1680,
logging in to the
PirateQ
to speak to the first available representative, or visiting
their office on the Pensacola Campus, on the 2
nd
floor of
building 2.
When does registration open, and what other important dates should I be aware of?
The first day of registration is advertised on the
Academic Calendar
On the calendar, there are additional important dates you should be aware of. You may receive communication from your advisor about upcoming dates or deadlines. Most importantly, your instructor(s) will provide important dates and deadlines for your course(s) related to homework, tests, or project deadlines.
Why are my classes not accessible on Canvas?
Classes only arrive on
anvas the day before or the day of your first day of class. If the
courses are still not on Canvas
on
the
first day of your class, verify you are enrolled in the course
by checking your current courses
on
Workday
You can also contact the eLearning department by calling 850-484-
123
8, emailing them at
elearning@pensacolastate.edu
, or
view their webpage
on
How to Log In
What makes my student status full-time or part-time?
Your status is
determined by
your
how
many classes you are enrolled in. For example,
each course has
a number of
credits or clock hours
assigned to
it
. A student is considered half-time if they are
enrolled in
credits
, and full-time if they are
enrolled in 12 credit hours
Does Pensacola State offer tutoring?
Pensacola State offers
free tutoring
for math, writing,
physics,
and chemistry.
Learn more about Virtual Tutoring
Tutoring for other courses may be available if a student qualifies for TRIO services.
See if you qualify for
TRIO
How can I see my current Academic Standing?
Students can see their current
academic standing
by accessing Workday. In Workday,
Select “
Academics
.” Under “
Academic Records
,” select “
View
My Academic Record
.”
The student’s academic standing is accessible on the right side of the page, just under their most recent
term
Can I take a course I have already received a passing grade in?
Audit a Course
Auditing a course is ideal for those students who have already passed the course with a C or better, who would like to review material, and who do not require college credit. Students cannot audit a course they are not qualified to take. A student who chooses to audit a course will not receive college credit for the course, but the student is accountable to cover all course fees. For a student to audit a course, the student and advisor will fill out the Schedule Adjustment Form.
Repeat Course Request for Admission to Another Institution
If a student is interested in retaking a course they have already earned college credit for, the student must prove there is a need to retake the course. Complete the
Request to Repeat a Course with an Earned Grade of C or Higher
on Workday. In the Workday search bar, type “Create Request.” In the request dialog box, type “Repeat” and select enter.
Questions Related to Classes and Workday
How do I drop or withdraw from a course?
Log onto Workday through
MyPSC
. In Workday, select “Academics,” and “View My Courses.” If you scroll to the right of your course schedule, a drop button will be available if it is within the drop and add period. If the drop and add period has concluded, the withdrawal button should be viewable. If the withdrawal period has passed, you will not be able to withdraw from the course unless there may be extenuating circumstances that would make you eligible for a late withdrawal. If you have questions regarding these dates, please refer to the
Academic Calendar
and consult your academic advisor.
If you are considering withdrawing from your course(s), students are encouraged to speak with their instructor and academic advisor. Students receiving Financial Aid should speak with a Financial Aid representative before withdrawing from the course(s). The Financial Aid office can be reached by calling 850-484-1680, logging in to the
PirateQ
to speak to the first available representative, or visiting their office on the Pensacola Campus, on the second floor of Building 2. Students receiving Veteran benefits should consult with a representative of the Veteran Services Office at 850-484-1670 or
veterans@pensacolastate.edu
before withdrawing from the course(s).
See
Workday Help
for withdrawal steps.
How do I withdraw after the deadline?
Late withdrawals will only be considered if the student experience
extenuating circumstances
during the
term
Log onto
Workday
through
MyPSC
. In the search bar, type in “
reate
equest
.” Type in “
Late Withdrawal
” and hit enter. Fill out the form for the
appropriate
course
and attach the official documentation proving extenuating circumstances
This request is approved by a committee
; therefore, its
approval or denial is subject to their meeting times. The
term
may conclude without the committee
meeting. If your request is approved after the
term
ends, your academ
ic record will be adjusted accordingly.
How do I submit a Financial Aid Appeal?
chedule a meeting with your advisor to get a signed
and dated
copy of your
cademic
rogress
cademic
lan, and
cademic
istory
fter you sign the copy
and date it, scan and upload it to your
inancial
id
ppeal. Log onto
Workday
through
MyPSC
In the search bar, type in “
Create Request
” Type in “
Financial Ai
: Satisfactory Appeal Progress
” and hit enter.
Read the instructions on the form and
submit
the form with the
appropriate documentation
How do I submit an Academic Suspension or Dismissal Appeal?
First, you should schedule a meeting with your advisor to discuss your Academic Progress. After this meeting, in the Workday search bar, type in “Create Request.” You should complete either the Academic: Suspension Appeal Request or the Academic: Dismissal Appeal Request based on your academic standing. If you have questions on the process, please direct them to your assigned advisor.
If you are on Academic Suspension, you should complete the Academic: Suspension Appeal Request in Workday.
If you are on Suspension Waiver status and you plan to enroll in the next term, you should complete the Academic: Suspension Appeal Request in Workday.
If you are on Academic Dismissal status, you should complete the Academic: Dismissal Appeal Request in Workday.
How do I register for a third attempt in a course?
An advisor must register you for your third attempt in a course. If you attempt to register for a third attempt, you will receive an error message stating you have reached the number of allowed attempts for the course. You must meet with your assigned advisor to discuss this registration and important details about completing the course for a third time.
After you meet with your advisor and are registered for the course, you are encouraged to complete the
Maximum (or Multiple) Attempt and Full Cost of Instruction Notification form. In the Workday search bar, type in “Create Request.” Type in “Maximum (or Multiple) Attempt and Full Cost of Instruction Notification” and hit enter.
How can I see where my class is and what books I need?
Log
in to
Workday
and select “
cademics
.” Under “
lanning and
egistration
” select “
iew
ourses
.” Select the section number of the course, and a new window will open. It will display the location of your course (
for example, 2118 means building 21 room
21
18).
If your class
requires
materials, they will
be
displayed on this page under “Course Materials.”
See the workday help article, “
Books and Materials
for
additional
instructions.
he
Book
tore
website
will display
bookstore locations
, times,
and a link to shop online.
How do I pay my bill?
Make a payment on your
Workday
account
by going to the Finances app and selecting
Nelnet- Make a Payment or Enroll in a Payment Plan
. See
Workday
Help
for instructions.
How do I apply to graduate?
Review PSC’s
Graduation Information
to learn how to apply for the ceremony, as well as how to apply for graduation through Workday.
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