Buff Portal - FAQ | Office of Information Technology

Buff Portal - FAQ | Office of Information Technology
OIT
Office of Information Technology
Buff Portal - FAQ
General
How can I find what I need in the menu?
Open the menu at the top left of Buff Portal. You can search for what you need in the search bar or browse the card groups in the menu.
How can I customize my Buff Portal so I only see the cards that I want?
Select the
favorite button
at the top right of the card to add a card to your
favorites card group
. You can find your favorites at the top of Buff Portal and in the menu. Currently, students cannot make changes to the homepage.
What will show up in my notifications?
Select the
notifications bell
at the top of Buff Portal to view
unread holds and to-do’s
. You can also find the
holds & to-do’s card
on the homepage.
What can I do with my profile?
Open the
profile
at the top right of Buff Portal to access your name pronunciation and pronouns, student ID number, employee ID number (if applicable), major and residency status.
To make changes to your profile, select
Account Settings
. To update your password, display name and email settings, select
IdentiKey, Password and Email
. To update your address, phone number and other personal information, select
Profile and Privacy
To log out of Buff Portal, select
Log Out
at the bottom of your profile.
Advising & Registering for Classes
How do I make an appointment with my advisor from Buff Portal?
Type
advising
into the search bar in the menu to quickly find the
academic advising card
. Follow the link in this card to schedule an appointment with your academic advisor. You can also find this card in the
registration & advising card group
in the menu.
How do I register for classes from Buff Portal?
Type
registration
into the search bar in the menu to quickly find the
class registration guide
. Follow the steps in this card to complete the registration process. You can also find this card in the
registration & advising card group
in the menu.
When can I register for classes for future semesters?
Find the
enrollment dates card
on the homepage. This card has your enrollment dates for upcoming semesters.
Tuition & Financial Aid
How do I find my tuition and fees information?
For on-campus students:
Find the
tuition & fees card
on the homepage. Select
balance summary
for information about your bill. You can also find this card in the
finances card group
in the menu.
For Boulder on Coursera students:
Navigate to the
Student Account & Finances
card.
How do I view my financial aid package?
Type
financial aid
into the search bar in the menu to quickly find the
financial aid card
. Select
view financial aid
for information about your financial aid package. You can also find this card in the
finances card group
in the menu.
About Buff Portal
What is Buff Portal?
Buff Portal is CU Boulder’s online portal for students that replaced the student tab in MyCUInfo on December 30, 2019. The new platform is working to unify campus tools and processes so that students have a seamless and unified online experience.
Who can use Buff Portal?
Buff Portal is available to all CU Boulder students and most alumni. If you're having trouble accessing Buff Portal, contact the IT Service Center at 303-735-4357 or oithelp@colorado.edu.
What about student employees, staff, and instructors?
Student employees, staff and instructors use CU Resources and Teaching Tools in MyCUInfo for employee and teaching purposes. Student employees can also find links to CU Resources and Teaching Tools on
Buff Portal’s homepage
How do I access Buff Portal?
Access Buff Portal at
buffportal.colorado.edu
. Use your CU Identikey and password to login.
Please note: when logging in, you must authenticate using
Duo multi-factor authentication.
How do I get help with Buff Portal?
For support, including technology troubleshooting, contact the IT Service Center at 303-735-4357 or oithelp@colorado.edu.
How do I submit feedback?
Send us suggestions or feedback through the
Buff Portal Feedback card
on the homepage or email
buffportal@colorado.edu
Which browsers does Buff Portal support?
Buff Portal supports the latest versions of the following browsers: Chrome, Firefox, Safari and Microsoft Edge. Internet Explorer is not supported by Buff Portal.
How was Buff Portal developed?
Buff Portal is an Angular application that uses RESTful APIs.
Help & Support
For support, including technology troubleshooting, contact the IT Service Center at 303-735-4357 or
oithelp@colorado.edu
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