Employee Assistance Program – Human Resource Services, Washington State University
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Washington State Department of Enterprise Services
EAP
State Toll Free Number: 1-877-313-4455 (TDD/TTY users, please call via WA Relay at 711)
EAP Website
BPPM 60.86 Employee Assistance Program
EAP Work-Life Resources Web Portal
WSU
= Organization code)
Monthly Online EAP Orientation
Learn about the benefits of the EAP and how to access services.
The Washington State Employee Assistance Program (EAP) provides confidential counseling and referral services to WSU faculty, administrative professional, and classified staff. Employees can  self-refer or may be directed to the EAP by a supervisor or manager. Employees may use release time to utilize EAP services. EAP is not intended to be a long-term counseling service (see
BPPM 60.86
), but rather to provide initial assessment, consultation, and referral. EAP services typically will not be more than three sessions per specific individual concern. If additional counseling is needed, EAP will refer employees to a local provider, whose service will be covered by their insurance plans. (Employees are responsible to ensure the local provider is part of their insurance plan’s provider network.)
The EAP assists in identifying, managing, and resolving personal and work-related issues that may affect job performance or quality of life issues. The EAP provides counseling, education, and consultation services to improve job performance, worker health, and the wellbeing of the employee. Issues which may be directed to the EAP include, but are not limited to, the following:
Anger management
Anxiety
Conflicts at work
Depression
Domestic Violence
Emotional and/or psychological issues
Financial
Grief and loss
Job performance
Parenting issues
Relationship and family concerns
Stress
Substance Abuse
In addition to individual services, the EAP provides crisis counseling for groups of employees who suffer from a shared workplace crisis such as death/illness of a colleague, inappropriate workplace behavior, or any circumstance that may adversely affect the working group.
The EAP also offers free legal consultation and financial counseling services, as well as a comprehensive work-life website that includes resources, articles, webinars and e-learnings, financial calculators, legal documents, and self-search provider databases for eldercare, childcare, and more. Employees can access all of these services any time by
visiting the web portal
(contact HRS for the Organization code at
hrs@wsu.edu
or 509-335-4521). A legal or financial counselor can also be reached any time by calling 1-888-728-1408.
EAP resources
EAP Frontline Newsletters
Confidentiality
Evaluation and Referral Services
Making Appointments
Resource Library
Work-Life Website & Legal and Financial Consultation
(Contact HRS for Organization code at
hrs@wsu.edu
or 509-335-4521)
Sign up for an Online EAP Orientation
to learn more about the services provided.