First Stop | Student Services | Valencia College
Student Services
Valencia College
Students
Student Services
First Stop
First Stop
Questions? First Stop has the answers.
Current and incoming Valencia College students who have questions or need assistance
turn to First Stop for help navigating admissions, registration, financial aid, online
tools and services, and more.
Students are encouraged to make an appointment to meet in person with a First Stop
Enrollment Navigator, but drop-ins and
virtual visits
are welcome as well.
Make an Appointment
First Stop
First Stop Labs
Student Services
On Campus
Drop-ins are welcome!
If you prefer to visit with an Enrollment Navigator on-campus, you can. Campus locations
are listed on this page.
Make an Appointment
Virtual
Meet with us without coming to campus or scheduling an appointment in advance. You
will be connected virtually to the first available Enrollment Navigator.
Note: During times of high volume, our scheduling queue may close when our capacity
to serve students admitted into the virtual lobby has been met.
Virtual Visit Information
Connect with Us
New Students
Help for potential and incoming students
Cross-trained Enrollment Navigators work with incoming students to:
Clarify initial educational goals
Explain the admissions process
Answer financial aid questions
Refer students to financial aid specialists as necessary
Describe the entry process
Current Students
Help for enrolled students
Enrollment Navigators can also help enrolled students continue to achieve their goals,
by assisting with:
Change of major
Degree audits
Transcript requests
Financial aid
Graduation applications
Call Enrollment Services
407-582-1507
Standard Hours
Monday – Thursday: 8am – 10pm ET
Friday: 9am – 10pm ET
Saturday and Sunday: 9am – 5pm ET
Summer Hours
Monday – Thursday: 8am – 10pm ET
Friday: 8am – 5pm ET
Saturday and Sunday: 9am – 5pm ET
Spring Break Hours
Monday – Friday: 8am – 5pm ET
Saturday and Sunday: 9am – 5pm ET
Holiday Hours
Wednesday: 8 am - 5 pm ET
Thursday: Closed
Friday: 8 am – 5 pm ET
Saturday: 9 am – 5 pm ET
Sunday: 9 am – 5 pm ET
Holiday Hours
During the closure, you can call between 9am - 5pm for general assistance any day
except Christmas Eve, Christmas Day, New Year’s Eve and New Year’s Day.
Technical Support
For
technical assistance
with your account, contact the OIT Service Desk at 407-582-5444.
Hours and Locations
Virtual Office Hours
Monday to Thursday: 9am to 6pm
Friday: 9am to 5pm
Virtual Visit Information
On Campus Office Hours
Monday to Thursday: 8am to 5pm
Friday: 9am to 5pm
Downtown Campus
First Stop, Rm 105
East Campus
Bldg 5, Rm 211
Lake Nona Campus
Bldg 1, Rm 149
Osceola Campus
Bldg 2, Rm 105
Poinciana Campus
Bldg 1, Rm 101
West Campus
SSB, Rm 106
Winter Park Campus
Bldg 1, Rm 210