Get Technology

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Get Technology
Get Technology
Getting Started
For: Faculty, Staff
Access:
• IT accessories: ProConnect
• Standard hardware:
Service Catalog
• Non-standard hardware, software & IT services:
Get Technology form
Availability: 24/7/365
Helpful Resources:
• Review our
step-by-step guide on buying technology
Learn how to shop for hardware, software and services
in Rowan Support Portal.
What Do I Get?
This service gives faculty and staff the ability to requestIT accessories, standard and non-standard hardware and software, as well as other IT needs.
Why Do I Want It?
Rowan University faculty and staff have a variety of technology needs and may need to purchase hardware and software.
Who Can Get It?
This service is available to f
aculty and staff.
How Do I Request It?
IT Accessories
Through
ProConnect
, you can order standard IT accessories, including keyboard, mice, chargers, cables and monitors, directly from SHI, GovConnection and CDW-G and have those items shipped directly to you.
Get IT accessories
Laptops & Other Standard Hardware
Visit the service catalog in the Rowan Support Portal
to request standard IT hardware, including laptops and hard drives, available for purchase outside of the university’s Essential Device Program.
Get standard hardware
Non-Standard Hardware, Software & IT Services
Tips to Expedite New Requests
• Notify your supervisor after submitting a request. Your supervisor must approve your request before it's reviewed by IRT.
• Fill out the
Get Technology form
with as much detail as possible, including a direct link to the vendor page, and the quote, proposal or invoice for the software, service or non-standard hardware you want to acquire.
Requests for non-standard hardware, software and IT services are placed through the
Get Technology form
in the Rowan Support Portal.
Submit Get Technology form
Get Technology form requests are
reviewed by a dedicated team to ensure the technology meets Rowan’s security, compliance, technical and support requirements. Most requests can be completed within a few business days.
Please note that:
Get Technology approvals are valid for one year and must be renewed annually.
All software, whether free or paid, must be reviewed.
You can now add multiple items to a request. Simply add all items to your cart before checking out. If you have different items on one proposal, invoice or quote, each item must be added separately to your cart.
For help,
review our article on ordering technology
, or watch the video below.
How Can I Access It?
Depending on the type of technology or software purchased, we will schedule a time for delivery once the order has been approved and cleared the University’s procurement process, or you will work directly with a vendor or contractor to arrange delivery.
How Do I Get Help With It After I Have It?
We provide limited support for non-standard hardware and software.
If you have any questions, please contact the Technology Support Center at 856-256-4400. You can also
submit your question in the Rowan Support Portal
The Technology Support Center aims to address all support requests within one business day. If the Technology Support Center cannot resolve your issue, it may take up to two more business days to receive a response to your support request for this service.
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