Help:IRC - Wikitech
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From Wikitech
IRC
is the preferred discussion platform for
Wikimedia Cloud Services
The main channel is called
#wikimedia-cloud
connect
and it's hosted on the
libera.chat
network (all discussions are publicly
logged
).
For general information about IRC usage in other Wikimedia projects, see
m:IRC
Code of Conduct
By participating in the IRC channel you agree to adhere to the
Code of Conduct for Wikimedia technical spaces
We also encourage everyone to follow the
Technical Engagement Social Norms
What to do there
#wikimedia-cloud
connect
is a help channel for anything related to services provided by Wikimedia Cloud Services.
Things you can do there:
Ask for help about the provided services (Toolforge, Cloud VPS, Data Services, etc.)
Request attention for a bug filed in Phabricator
Ask for access to a specific project
Record
Server Admin Log messages
by sending
!log
project
message
messages
The occasional off-topic discussion about real life and events at Wikimedia is permitted in moderate quantities.
Forbidden behavior
Additionally, there are certain rules we strictly enforce to create a healthy discussion environment:
No spamming/advertising
No shouting (i.e. using all capital letters for every word)
No pasting code snippets longer than 2-3 lines (use a
pastebin
for that)
People who are persistently disruptive may be temporarily or permanently banned from the channel.
You should also avoid publishing any kind of potentially personal information on the channel as it is publicly logged and viewable by all. If absolutely needed, feel free to send a private message to your recipient.
Accessing the channel
The channel is open to anyone so first make sure you can connect using an
IRC client
Once connected just type
/join #wikimedia-cloud
and that should be it!
Conversations in the
#wikimedia-cloud
channel are publicly logged at
Status updates
You can access the
#wikimedia-cloud-feed
connect
channel if you want to know about:
Updates to Phabricator tasks
Updates to change requests in Gerrit
Infrastructure alerts
In this channel, you will find various
bots
relaying that type of information (wikibugs, icinga-wm, shinken-wm, and stashbot).
Additional information
Public logs of the channel
Wikimedia Cloud Services
Toolforge documentation
Cloud VPS documentation
Data Services documentation
List of all documentation pages
Communication and support
Support and administration of the WMCS resources is provided by the
Wikimedia Foundation Cloud Services team
and
Wikimedia movement volunteers
. Please reach out with questions and join the conversation:
Discuss and receive general support
Chat in real time in the
IRC channel
#wikimedia-cloud
connect
or the bridged
Telegram group
Discuss via email after you have subscribed to the
cloud@
mailing list
Stay aware of critical changes and plans
Subscribe to the
cloud-announce@
mailing list
(all messages are also mirrored to the
cloud@
list)
Read the
News
wiki page
Track work tasks and
report bugs
Use a subproject of the
#Cloud-Services
Phabricator
project to track confirmed bug reports and feature requests about the Cloud Services infrastructure itself
Read stories and WMCS blog posts
Read the
Cloud Services Blog
(for the broader Wikimedia movement, see the
Wikimedia Technical Blog
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IRC
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