Qualtrics | Office of Information Technology

Qualtrics | Office of Information Technology
OIT
Office of Information Technology
Qualtrics
Qualtrics is an easy-to-use, full-featured, web-based tool for creating and conducting online surveys. Qualtrics is available at
Service Menu
Features
Get started
Support
Highly Confidential Data
Features
A Quick Survey Builder that guides beginners through creating a survey.
A Survey Library with templates that you can customize to meet your specific needs.
A tool to send and track participation invitations and reminders.
A tool to display survey results, graphically and statistically.
An export data feature, including to Excel or SPSS.
Unavailable Features
Some question types, like Rank Order and Constant Sum, have been made unavailable to members of the CU Boulder campus because they are inaccessible to individuals using assistive technology. These question types will appear grayed out in Qualtrics to ensure that all surveys sent out by our students, faculty and staff are accessible to all recipients.
Exceptions can be made in the case of a pressing business or research need. If you would like to request access to one of these question types, please do so using the
Qualtrics Accessibility Exception Request Form
Data
Please note that Qualtrics is not currently approved for the collection or storage of
highly confidential data
, which includes but is not limited to PCI, HIPPA and FERPA data, and other highly confidential personally identifiable information.
Who can get it
Qualtrics is available to all CU Boulder affiliates with an active
IdentiKey
How to get it
Log in to
Qualtrics (https://qualtrics.colorado.edu)
You will be directed to CU Boulder's Web Access login page.
Log in with your
IdentiKey
and follow any on-screen steps, such as agreeing to Terms of Use and confirming your Digital ID Card.
Authenticate using Duo multi-factor authentication. (Duo authentication is required as of Sept. 23, 2024.
Learn how to set up the Duo mobile app
.)
From the Qualtrics homepage (pictured below), you can navigate to your projects, contacts, library and your individual profile.
Cost
Qualtrics is provided as a common-good service to the campus which means there is no direct cost to the individual or department.
Support Information and Training
New to Qualtrics? Need a little refresher on basic and advanced survey building or on how to report on all of your critical data? Take a look at
OIT's Qualtrics FAQ
page for common questions, and stay up-to-date on changes and new additions by visiting the
Qualtrics New Features
page.
Tutorials
Qualtrics has an extensive library of help tutorials available on the
Qualtrics Support website
Webinars
Qualtrics offers a series of
On-Demand Webinars
available at your convenience.
Use our
Access Qualtrics Training Webinars tutorial
to learn how to log in to Basecamp and get started. OIT recommends the "Learn to Use Qualtrics Research Core Webinar."
Support Provided by Vendor
All CU Boulder Qualtrics users also have access to 24/7 Qualtrics Support via chat, email or phone (note: only email and phone are 24/7). To access Qualtrics support:
Log in to
Qualtrics (https://qualtrics.colorado.edu)
Click the question mark icon in the upper-right corner to access the Help menu.
At the bottom of the pop-up window, select Contact Support.
A new tab will open, bringing you to the support portal.
Select the Product and Technical support box in the middle of the page.
Select the appropriate product area that best aligns with your support request.
Three support options will appear: Chat, Email, and Phone. Select your preferred option and follow the on-screen instructions.
For more information about the support portal, visit the
Qualtrics support site
Qualtrics Accessibility
CU Boulder is committed to providing help, information and assistance with campus services for all users, including those with accessibility concerns. Qualtrics accessibility considerations, information for content creators, alternatives/workarounds, and more can be found on the
Qualtrics Accessibility page
Email limits
Faculty and staff can distribute up to 10,000 emails per week, and students can distribute 5,000 emails per week. This helps Qualtrics maintain a high rate of email deliverability while ensuring added security. If you require a temporary exception to these limits please complete the
Temporary Email Limit Exception Request
form.
Highly Confidential Data
To learn about data classifications, what is considered highly confidential data, and approved tools, visit the
Qualtrics highly confidential data page
Accounts in the highly confidential Qualtrics instance are not received by default for users. To receive a new highly confidential data account, please fill out and submit the
Highly Confidential Data New Account request form
Related Policies
The Family Educational Rights and Privacy Act of 1974 (FERPA)
: As a condition of using this service, all users must comply with applicable law, including FERPA laws.
For more information about FERPA and fair use, please visit the
Office of the Registrar's FERPA webpage
. Qualtrics account owners may be held personally responsible and liable for unauthorized use.
Institutional Review Board:
Does your research require review by the Institutional Review Board (IRB)? The primary goal of the IRB is to facilitate ethically responsible
human subjects research
. All research conducted by faculty, staff or students involving human subjects at CU Boulder must be reviewed by the IRB prior to conducting the research. Find out more by visiting the
IRB website
Accessibility Policy and Standards:
As a part of CU Boulder's Accessibility Initiative, and in adherence to the CU Boulder ICT Accessibility Policy and Standards, the OIT instance of Qualtrics was modified to prevent survey builders from creating non-accessible surveys. For details about these changes, visit the
Qualtrics Accessibility webpage
. Review the
Accessibility Policy and Standards
on the Accessibility website.
Guidelines for Storing Documents in the Cloud
Due to the university having less control over which individuals have access to data and how data is stored and managed, selecting and using Cloud Services for university documents requires different considerations than traditional services.
This documentation provides guidance on how to determine if a Cloud Service meets the security and data governance requirements for appropriately managing CU Boulder documents.
Related Resources
Center to Advance Research and Teaching in the Social Sciences (CARTSS):
CARTSS supports interdisciplinary research and teaching initiatives of the social science faculty and students at CU Boulder. To learn more or to engage their services, visit the
CARTSS website
The Office of Institutional Research:
Qualtrics survey developers can review the
Office of Institutional Research Surveys
to see the types of studies that have already been conducted and to avoid duplicating similar research questions or studies.
Center for Research Data & Digital Scholarship (CRDDS):
Collaboration between Research Computing and University Libraries, offering a range of data services for university and community members.
Learn more on the CRDDS website.
Student Data & OIT Services
The University of Colorado uses a variety of data types to facilitate the academic experience and advance student success. To promote good digital citizenship, CU Boulder has created a resource for our student and faculty communities to better
understand how student data is used within OIT's services and tools
Qualtrics - Access Training Webinars
Qualtrics - Adding Alt-Text to a Graphic
Qualtrics - Offline Survey Application Setup
Qualtrics - Update the 'From Address' for Email Distribution
Services
Conferencing Services
Video Conferencing
FAQ
Voice Conferencing
Web Conferencing (Zoom)
FAQ
Help
Getting Started
AI Companion
Additional Licenses
Common-Good License Request
License Purchase Request
App Marketplace
Canvas Integration Guide
Enable and Use My Notes
Protect Zoom Meetings from AI Bots
Transcriptions
Secure Meetings Guide
No Fixed Time Meetings
Known Issues
Updates
Consulting & Professional Services
Academic Technology Consultants
Academic Technology Training
Consultation Request
Survey Results 2024
Group Training Request
Academic Technology Initiatives Team
Technology Evaluations & Pilots
Canvas IgniteAI Feature Preview
Cloud Computing in the Classroom
Turnitin Clarity Limited Pilot
Turnitin Review Project
Needs Assessments
AI Writing Detection Assessment
Assessment of Social Annotation Tools Hypothesis and Perusall
Campus Perceptions of Lecture Capture
Canvas Studio Assessment
Course-Specific AI Tutors
Impacts of Lecture Recordings on Student Academic Performance and Attendance
Online Proctoring Needs Assessment
Meet Our Team
Jessica George
Accessibility and Usability Lab
Buff Techs Pro
Service Changes
FAQ
Desktop Support Features
Existing Customers
Active Directory at CU Boulder Delegated OU Information Sheet
Passwordless Setup
Symantec Desktop Encryption User Instructions
Facilitating Remote Work & Support
Prospective Customers
Moving to BTP
Service Level Agreement
Captioning
Construction & Renovation
Project Information FAQ
Container Platform
Data Center Colocation
Request for Information
Locations
Rules and Guidelines
Remote Hands Service
Remote Hands Request Form
FAQ
Data Services
Document Management Services
SharePoint/OnBase Comparison
Land Mobile Radios (LMR)
Radio Request or Support
Learner Lifecycle Constituent Relationship Management Team
Messaging & Collaboration Team
Software Engineering
Systems Engineering
FAQ
Maintenance Schedules
Pricing
Services
Support Definitions & Response Time
Red Hat Enterprise Linux
Install Red Hat End User Site License
Requesting Escalated Access
Virtual Infrastructure Policies
Testimonials
Virtual Server Request
User Experience Team
File Transfer, Storage & Infrastructure
UCB Files
FAQ
Help
Access Management
Basic Access Management
Managing Permissions
Retrieve a File
Known Issues
Tips & Tricks
UCB Files Request
Large File Transfer
FAQ
Help
Request a shared folder
Known Issues
How to Encrypt Files Before Sharing
Host-based Intrusion Detection Software
FAQ
Physical Servers
Virtual Servers
IT Security
Report an Incident
Artificial Intelligence (AI) Data Security Guidelines
CUI Data Use Standard
CUI Roles and Responsibilities Definitions
Investigation Support
Research Cybersecurity Program
Definition of Terms
FAQ
Remote Work Guidance
Identify & Report Phishing Emails
Help
Password Managers
Risk Acceptance and Temporary Security Exceptions
Request an Exemption
Security Training for ITSP
Request Firewall Exception
Request SSL Certificate
Identity & Access Management
IdentiKey
IdentiKey Manager
FAQ
Help
Account Provisioning & Activation
Known Issues
Enterprise Access Management
Request Form
Duo Multi-Factor Authentication
FAQ
RFP Guidance
Microsoft 365 Multi-Factor Authentication
FAQ
Single Sign-On (SSO)
Federated Identity Service
FAQ
Help
Digital ID Attributes
Guidelines
Request Form
Microsoft Entra
Learning Spaces Technology
Auxiliary AV Service
Auxiliary AV Service Request
Computing Labs
Help & Info
Find or Reserve a Lab
Liaison List
Service Level Agreement
Software Additions & Modifications
Labs Homepage
OIT Cloud Applications
CUClickers / iClickers
Download Software
FAQ
Help
Instructor Resources
Attendance-Only Feature
Equipment Checkout
Frequency & Wi-Fi Ratings
How to Onboard Your Students
Pedagogical Resources
Wi-Fi Considerations
Student Resources
Remote-Capable Classrooms
FAQ
Student Printing and Scanning
How to Print with Wepa
Locations
FAQ
Help
Technology Equipped Classrooms
Known Issues
Learning Spaces Technology Classroom Standards
Training Videos
Classroom Standards Equipment List
Technology Equipped Classrooms List
Hybrid-Capable Classrooms List
Hybrid Work Recommendations - Your Meetings
Zoom Web Conferencing
Technology Copilots
Technology Copilots Request
Messaging & Collaboration
Google Workspace
FAQ
Help
Applications
Google NotebookLM
Gmail
Google Gemini
Google Groups
FAQ
Help
Use Your Google Group as an Email List
Enabling Apps for Campus
Manage Your Storage
Review & Save Shared Files
Known Issues
Calendar
Docs
Drive
Forms
Groups
Meet
Sheets
Sites
Slides
Google Storage Limitations
FAQ
Microsoft 365
Microsoft 365 Student Resources
Licenses
Applications
Bookings
Copilot Studio
Copilot
Loop
Office 365 Online
OneDrive
Prepare your data for OneDrive on macOS
Outlook
Outlook on the Web
Microsoft Defender Quarantine
FAQ
FAQ
Help
Calendaring Best Practices
Delivery Location
Request Exception
Retention Policy E-memo
Mailbox Accounts
Resource Accounts
Resource Display Name Format
FindTime Add-In
Manually Move Mail from Gmail to Microsoft 365
Power BI
SharePoint
Stream
FAQ
Tasks
Teams
FAQ
Known Issues
Collaboration & File Storage
Guest & External Users
Planner
Secure Meetings Guide
Shared Channels
Sharing Channels with External Users
Viva Insights
Resource Library
FAQ
Help
Sensitivity Labels
FAQ
Known Issues
Office Online
OneDrive
SharePoint
Teams
Email Lists
Administrative eMemos
Course Roster Email
Distribution Lists
Email Authentication
FAQ
Help
Email & Calendaring Direction
Email Delivery Management
Email Security and Filtering
External Email Tag FAQ
FAQ
Email Attachments
Request an SMTP Exception
ChatGPT Edu
Data Transparency
Email Forwarding
Network & Internet Services
Campus Wi-Fi
CU Secure
FAQ
Known Issues
Service Guidelines
Troubleshooting
eduroam
FAQ
Known Issues
Service Guidelines
CU Guest
FAQ
Known Issues
FAQ
Help
Classroom Wi-Fi Ratings
Instructions By Device
Interference Sources
Known Issues
Wi-Fi Data Transparency
Wired Internet
Help
Network Registration
Clear the Browser Cache
Firewall
FAQ
Technical Details
Foundational Services and Connectivity
VPN
Always on VPN
FAQ
Help
Cisco VPN
Custom VPN
Advanced/Server Admins
How It Works
Usage Policy
Security & Regulations
Known Issues
IP Address & Hostname Management
Dynamic DNS
Network Issues
Research Computing
The Preserve
Costs
FAQ
Policies
Support
Software Licensing
Software Catalog
Acquiring Software
Appropriate Use and Compliance
FAQ
Reviewing Software Agreements
Software Asset Management Program
Software Audit Information
Teaching & Learning Applications
Classroom Capture
What’s New with Classroom Capture
Combined Canvas Courses
FAQ
Help
Recording a Lecture or Event
Sound and Microphones
Your Recordings
Analytic Reports Overview
Request Classroom Capture
Reactivate Previously Recorded Content
Canvas
Request a Course
Community Course Request
Sandbox Course Request
Accessible Content Structure
Creating Accessible Quizzes
Providing Extended Time Accommodations
Rich Content Editor Accessibility Checklist
Enhancements & Integrations
AI in Canvas
Canvas Commons
Canvas Data
Course Analytics
Course Access Report
Interactions Report
Quiz Logs
Feature Options
Integrations
Canvas Studio
In-Video Quizzing
Known Issues
Updates
Cidi Labs DesignPlus
Cidi Labs Design Tools (Pilot)
Example Courses
New DesignPlus Sidebar
NameCoach
New & Notable Updates
Mobile Apps
FAQ
Help
Instructor Support
Grade Schemes
Assignment Groups
Designing for Student Comprehension
Dropped Students FAQ
Getting Started with Canvas
Roles and Permissions
Testing and Assessment Center Instructions
Using Announcements and Inbox to Communicate
Reviewing Migrated Content
Student Support
Student Support Videos
Start of Term FAQ
End-of-Semester Best Practices
Automatic Course Creation
Profile Pictures
Canvas Scheduler vs. Microsoft Bookings
Captioning
Coursera
Coursera Learning Programs
Digication
FAQ
Help
Canvas Integration
Kaltura Rich Media Streaming
Kaltura Retirement Information
My Mediasite
FAQ
Help
Known Issues
Updates
Open Researcher & Contributor ID (ORCID)
PlayPosit
FAQ
Proctorio
Qualtrics
SensusAccess
Student Data and OIT Services
Syllabus Archive
Turnitin
Instructor Account Request
Using Turnitin with Canvas
VoiceThread
Instructor Guide
Request a Pro Account
Student Guide
Television Services
Stream2
Channels
Cable Television
FAQ
Channel Lineup
Scan for Channels
Voice Communications
Teams Calls
FAQ
Voice Services Support Request Form
Cisco Web Inbox Guide
Department IDs
Enghouse Touchpoint Contact Centers
Known Issues
Foundational Services and Connectivity
Web Content & Applications
Legacy Web Publishing
FAQ
Help
Support Form
Connect to the Server
Development Resources
Password Protect Webpages
General Permissions Guide
Unix Guide
Getting Started
Online Manual
Local Unix Conventions
Compilers
Printing
Editors
vi Commands
Spot and Rintintin Personal Sites
SSL Certificates
FAQ
Application Development Support
Application Information Form
Buff Portal
Projects & Partners
Staff Resources
Our Practices
FAQ
Style Guide for Campus Communications
BuffBot Chatbot
Discord
Recommendations for Student Administrators
Python - Install modules without root access
Business Services
Qualtrics
FAQ
Offline Surveys App
Accessibility Exception Request
Highly Confidential Data
ServiceNow
General Information
Applications & Modules
Homepages
Searching
UI Indicators
Incident
Request
Explanation
Ticket
Buff Portal Advising
Known Issues & Updates
Managers / Supervisors
Administration Panel
Manage Success Team
Dashboards & Reports
Onboarding New Staff
Configuring Criteria
Student Success Staff
Students
Course Alerts
DocuSign
FAQ
Help
GitHub Enterprise
Jira Software
Paperless Campus
SensusAccess
FAQ
Convert a File
OnBase
Software & Hardware
Standard Computer Hardware & Available Software
Acquire Software & Hardware
Standard Computer Peripherals
Standard Computers
Department Labs
Student Shopping List
Supported Software & Hardware
Linux Support
Secure Computing for CU Boulder
FAQ
Information for IT Professionals
Crowdstrike vs. Microsoft Defender Comparison
Endpoint Guide for Mac
Endpoint Guide for Windows
Known Folder Move
Privacy & Software Transparency
Purchasing & Feature Guide for macOS
Nudge for macOS Updates
iOS Patching
Purchasing & Feature Guide for Windows
Windows Patching Process
Self-Service Software
Software Lifecycle
Software News, Events, and Announcements
University-Owned Equipment Return & Disposal
Your Microsoft Products and Services
Software Catalog
OnTheHub Software Ordering
FAQ
Faculty Computer Purchase Program
FAQ
FCPP Ordering and Reimbursement
Ordering Exception
Request for Reimbursement
Standard Models List
Multi-Function Device Contract
Multi-Function Device Setup
Accounts & Eligibility
Alumni
FAQ
Employees
Former Employees & Affiliates
Former Students
Limited Employees & Affiliates
Persons of Interest (POIs)
HCM Records Practices
Retirees
FAQ
Secondary Accounts
Sponsored Affiliates
Students
Support
IT Service Center
Purpose & Mission
Buff Techs Desktop Support
Change Enablement
Getting Started with Campus Technology
Hybrid Teaching and Learning
Academic Technology Resources
Fall 2020 Technology and Requests Survey Report
Instruction Modes & Technology Mapping
Remote Learning Guidance for Students
Tips for Recording Lectures from Home
Hybrid Work Recommendations
Your Computer
Your Files
Your Meetings
Hybrid Meeting Technology Best Practices
Your Network Access
Your Phone
Your Productivity and Collaboration
IT Learning
LinkedIn Learning
Skillsoft Percipio
Retiree Support
Digital Offboarding
About OIT
Our Organization
CU IT Environment
Initiative: Cloud Computing for Research and Teaching at CU Boulder
Jobs
Contact & Locations
Fragrance-Free Initiative
FAQ
Offenders/Alternatives
Resources
Projects
Alumni Email Service Change
Google Storage Project
MFA Improvement Project
Microsoft Licensing Automation Project
SPSC N190 Transition Project
Secure Computing Project
Wi-Fi Improvement Project
Accomplishments Report
Academic
Administrative
Research
OIT Campus Outreach
Subscribe to Service Alerts & News
Update Your Contact Information
Service Alerts
Feedback
close menu