Refer a Patient to BMC Brighton | BMC Health System

Refer a Patient to BMC Brighton | BMC Health System
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Urgent Hospital Message
BMC Brighton has returned to normal operations. We advise patients to contact their providers with scheduling questions.
Refer a Patient
Connect your patients quickly and easily to nationally recognized specialty care in cardiology, orthopedics, neurology, OB/GYN, and more.
Specialty Referrals
Radiology Referrals
A Trusted Specialty Care Partner for Your Patients
We know it’s essential for your patient to receive the necessary care when you refer them to another provider. Whether your patient needs specialized treatment, follow-up care, or a second opinion, we’ll keep you informed and coordinate long-term care to ensure the best possible outcome.
If you have any questions, want to connect with our team, or wish to discuss care options, we’re here to support you through every step of the referral process as an active partner in your patient’s care.
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We are proud to be part of the BMC Health System, a healthcare system with a long-standing track record of national excellence in quality & safety.
How to Make a Patient Referral
External Providers
Boston HealthNet Providers
BMC Health System Providers
External Providers
Caring for Your Patients Like They’re Our Own
To refer a patient, please use
ChartLink
, call in a referral, or send a fax to 617.638.6756 and include the following information:
Your name, practice location, and contact information
The patient’s full name, DOB, contact information, and insurance (if known)
The clinic you’re referring to
Reason for referral
Boston HealthNet Providers
Integrated Specialty Care for Your Patients
If your community health center is on an instance of EPIC, you can submit a request directly through your EHR. Just search for the department or program you’d like to refer to and submit.
If your community health center is NOT on an instance of EPIC, please submit a referral through ChartLink or fax referrals to
617-638-6756
. Be sure to include:
Your name, practice location, and contact information
The patient’s full name, date of birth, contact information, and insurance (if known)
The clinic you’re referring to
Reason for referral
BMC Health System Providers
An Integrated Healthcare System for Exceptional Care
If you’re a BMC Health System provider referring to another BMC Health System provider, you can send referrals directly in Epic. Just search for the department or program you’d like to refer to and use the button to submit.
External Providers
Expand
Caring for Your Patients Like They’re Our Own
To refer a patient, please use
ChartLink
, call in a referral, or send a fax to 617.638.6756 and include the following information:
Your name, practice location, and contact information
The patient’s full name, DOB, contact information, and insurance (if known)
The clinic you’re referring to
Reason for referral
Boston HealthNet Providers
Expand
Integrated Specialty Care for Your Patients
If your community health center is on an instance of EPIC, you can submit a request directly through your EHR. Just search for the department or program you’d like to refer to and submit.
If your community health center is NOT on an instance of EPIC, please submit a referral through ChartLink or fax referrals to
617-638-6756
. Be sure to include:
Your name, practice location, and contact information
The patient’s full name, date of birth, contact information, and insurance (if known)
The clinic you’re referring to
Reason for referral
BMC Health System Providers
Expand
An Integrated Healthcare System for Exceptional Care
If you’re a BMC Health System provider referring to another BMC Health System provider, you can send referrals directly in Epic. Just search for the department or program you’d like to refer to and use the button to submit.
How to Order Imaging or Labs
Imaging
Labs
Imaging
All Radiology orders, including mammography, should be faxed to 617.562.7851.
If you have questions call:
General questions: 617.789.2736
Scheduling: 617.789.3160
If Your Organization Is on BMC's Epic or OCHIN
If you’re a BMC Health System provider submitting an order for a BMCHS patient, or you work for an organization that uses OCHIN or BMC's Epic (such as certain Boston HealthNet CHCs), you can order lab tests directly through Epic. Just search for the lab or imaging test you’d like your patient to have and use the button to submit.
Labs
To order lab tests, use ChartLink or your existing fax-based method.
Results will be available:
in your EHR via CareQuality (if applicable for your organization)
Quest360 (if performed at Quest)
In ChartLink
We will contact you directly if a critical alert value or abnormal finding needs to be communicated.
If Your Organization Is on BMC's Epic or OCHIN
If you’re a BMC Health System provider submitting an order for a BMCHS patient, or you work for an organization that uses OCHIN or BMC's Epic (such as certain Boston HealthNet CHCs), you can order lab tests directly through Epic. Just search for the lab or imaging test you’d like your patient to have and use the button to submit.
Imaging
Expand
All Radiology orders, including mammography, should be faxed to 617.562.7851.
If you have questions call:
General questions: 617.789.2736
Scheduling: 617.789.3160
If Your Organization Is on BMC's Epic or OCHIN
If you’re a BMC Health System provider submitting an order for a BMCHS patient, or you work for an organization that uses OCHIN or BMC's Epic (such as certain Boston HealthNet CHCs), you can order lab tests directly through Epic. Just search for the lab or imaging test you’d like your patient to have and use the button to submit.
How to Order Imaging or Labs
Expand
To order lab tests, use ChartLink or your existing fax-based method.
Results will be available:
in your EHR via CareQuality (if applicable for your organization)
Quest360 (if performed at Quest)
In ChartLink
We will contact you directly if a critical alert value or abnormal finding needs to be communicated.
If Your Organization Is on BMC's Epic or OCHIN
If you’re a BMC Health System provider submitting an order for a BMCHS patient, or you work for an organization that uses OCHIN or BMC's Epic (such as certain Boston HealthNet CHCs), you can order lab tests directly through Epic. Just search for the lab or imaging test you’d like your patient to have and use the button to submit.
Need to Transfer a Patient to a BMC Health System Hospital?
Our Transfer Center is available 24/7 and is staffed by experts in critical care.
Start a Transfer
Frequently Asked Questions
What is the process for registering new patients, and who do we contact?
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The process varies by site and specialty. Some departments register patients at scheduling, while others register them upon arrival. There is currently no centralized call center for pre-registration or registration. Please refer to the Contact page for direct department phone numbers.
Do existing BMC patients need to re-register at BMC Brighton?
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No. Patients receiving care for the first time at BMC Brighton do not need to re-register.
Do providers at BMC Brighton accept the same insurance as BMC?
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In most cases, yes. For specific coverage questions, please contact the department you are referring to.
Are providers at BMC Brighton credentialed under BMCHS?
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Yes. All providers are credentialed and enrolled under BMCHS. For patients with MassHealth Limited or Health Safety Net, please call the provider office to confirm eligibility.
Who do I contact for billing or financial assistance?
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For billing questions, denials, or itemized bills, please direct patients to the Action Collection Agency:
Physician services: 888-502-7086
Hospital (split bill): 888-502-6243
Can our office see patient records and referral progress?
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BMCHS ChartLink (powered by Epic) provides real-time, secure access to patient information and referral status.
For ChartLink support, contact:
BMCHS_NetworkSupport@bmc.org
How do PCPs receive encounter notes after a referral?
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Following a patient visit, encounter notes are faxed to the referring provider. Fax numbers are maintained and updated in the EHR.
Have questions or need support with a referral?
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We’re here to help. Reach out anytime if you need assistance or have questions about referring a patient.
Have questions or need support with a referral?
We’re here to help. Reach out anytime if you need assistance or have questions about referring a patient.
Get in Touch