Papers by Regina Connolly
National culture and policy institutionalizing workplace change: supporting women's career progression in STEM through Athena SWAN
Edward Elgar Publishing eBooks, Feb 16, 2023
Forecasting the impact of ICT on the public sphere
The American baseball play Yogi Berra once observed that “The future ain’t what it used to be”. B... more The American baseball play Yogi Berra once observed that “The future ain’t what it used to be”. Berra\u27s colourful expression states a fundamental truth: the future as we perceive it today is, more often than not, not how it was perceived in the past. The proof is in the chequered history of forecasting in every field from politics to technology. e-Government and e-democracy are no exceptions. In this article we examine the problem of inaccurate forecasting of the impact of ICT in the public sector. To do this, we use a typology of forecast failure and then use this typology to examine three case of inaccurate forecasts of the impact of e-government and e-democracy over the past 25 years and ask why these predictions were wrong. Drawing on the lessons from these examples and others, we propose a series of steps/actions that can help to reduce the probability of such errors occurring in the future
Technology enabled behavioural change as a pathway towards better self-management of cardiovascul... more Technology enabled behavioural change as a pathway towards better self-management of cardiovascular disease. Background Cardiovascular disease (CVD) is the leading cause of premature death and disability in Europe and worldwide, costing the EU economy almost EUR 196 billion a year. While effective cardiac rehabilitation (CR) improves morbidity and reduces the likelihood of premature death by 24%, uptake of community-based CR is very low. Key reasons include: severe lack of programmes, travel time, scheduling issues, lack of peer mentoring, and low self-efficacy associated with poor exercise technique and perceived poor 'body image' (not wanting to exercise with 'strangers').
Technology Enabled Bullying and Adolescent Reporting Response Behaviours
World Academy of Science, Engineering and Technology, International Journal of Humanities and Social Sciences, Sep 17, 2015
ABSTRACT Purpose ‐ This paper aims to highlight the need to examine the factors that influence ad... more ABSTRACT Purpose ‐ This paper aims to highlight the need to examine the factors that influence adolescents' resistance to report their cyberbullying experiences to adults. Design/methodology/approach ‐ It outlines key factors that need to be considered when defining, operationalizing and examining adolescent cyberbullying as well as providing an examination of the literature on non-reporting behaviour both internationally and in the specific context of Ireland. Findings ‐ By doing so, it provides justification for the need to examine the causal factors that influence adolescent resistance to report their cyberbullying experiences. Research limitations/implications ‐ As the purpose of the paper is to provide a synthesis of the literature on cyberbullying and specifically the literature that point to the phenomenon of adolescent non-reporting of cyberbullying experiences, its contribution is necessarily non-empirical. Instead, it provides guidance that will assist other researchers seeking to build on this work through empirical data collection. Social implications ‐ Adult interventions to address adolescent cyberbullying can only take place if adolescents report their experiences to adult caregivers, be they parents or teachers. By outlining the factors that need to be considered when examining cyberbullying, this study will assist researchers who wish to examine this issue as well as teachers, parents and policy makers who seek to eliminate cyberbullying behaviour. Originality/value ‐ Research on cyberbullying and on the factors influencing adolescent non-reporting is remarkably limited. This study provides a strong academic framework contribution for other researchers seeking to progress the understanding of an emerging issue.
Examining Citizens’ Health Information Privacy Concerns: An Extension of the IPC Instrument
Americas Conference on Information Systems, 2017
The increasing social emphasis on wellness empowers individuals to track and manage their persona... more The increasing social emphasis on wellness empowers individuals to track and manage their personal health using mobile health applications and wearable tracking devices. However, these devices require the disclosure and generation of copious amounts of sensitive health data and thus often foster concerns regarding the privacy of individuals’ health data. Notwithstanding that fact, the few studies that have examined citizens’ information privacy concerns in the health context focus either on a specific technology or utilize a one-dimensional measure of concern. In order to develop a deeper understanding of citizens’ health privacy concerns, this replication study adapts the six-dimensional Internet Privacy Concerns instrument to empirically test citizens’ health privacy concerns in the United States and Ireland. The paper advances understanding by illustrating the applicability of this measure in the complex health context, and elucidating how citizens’ health privacy concerns reduce trust and heighten risk perceptions associated with health technology vendors.
IGI Global eBooks, 2017
Information privacy research historically focuses on exploring individuals' concerns in the trans... more Information privacy research historically focuses on exploring individuals' concerns in the transaction environment. However, the recent growth of technology-enabled workplace surveillance is raising many concerns over employees' privacy. Employee surveillance practices are becoming increasingly prevalent, ranging from monitoring internet and email activities to capturing employees' interactions with customers and employees' personal health and fitness data using wearable health devices. Individuals may understand that employers can monitor their activities, but may not the potential uses or the repercussions of such monitoring. Moreover, employees may not feel they have the ability to opt-out of this monitoring. This chapter explores the privacy and ethical issues surrounding emerging means of workplace surveillance. The chapter considers both employee and employer perspectives and poses many questions to consider when deciding when does legitimate monitoring become an invasion of employee privacy? www.igi-global.com/chapter/leveraging-institutional-articulation-agreements-to-supportcollegiate-pathways-for-black-males/258465?camid=4v1a School Culture, Effectiveness and Low SES in Trinidad: A Multiple Case Study Diagnosis of an Excelling, a Mostly Effective, and an Underperforming Primary School Rinnelle Lee-Piggott (2021). Research Anthology on Preparing School Administrators to Lead Quality Education Programs (pp. 188-225).
International Journal of Networking and Virtual Organisations, 2008
Trust is a focal construct in management, organisational psychology, marketing, and social scienc... more Trust is a focal construct in management, organisational psychology, marketing, and social science fields. In the Information Systems field, researchers have shown an increasing awareness of how it contributes towards the success of virtual environments. However, studies indicate that there is much conceptual and operational confusion surrounding the construct. The objective of this paper is to reduce that confusion by outlining a number of issues that must be considered when researching trust in a computer-mediated environment. This review provides researchers with a refined and holistic understanding of the construct and consequently makes a valuable contribution not only to information systems research but also to the overall body of marketing, trust and diffusion research.
Government etax systems: Factors influencing citizen adoption
... The Irish Revenue On-Line Service (ROS) site has won several awards. In this study, a version... more ... The Irish Revenue On-Line Service (ROS) site has won several awards. In this study, a version of the widely used SERVQUAL measuring instrument, adapted for use with on-line services, has been modified for the specific case of ROS. ... [21] Loiacono, E, Watson, RT, Goodhue ...
Mobile Phone Use in a Developing Country: A Malaysian Empirical Study
Journal of Urban Technology, Apr 1, 2008
... View full textDownload full text Full access. DOI: 10.1080/10630730802097831 Paul HP Yeow, Ye... more ... View full textDownload full text Full access. DOI: 10.1080/10630730802097831 Paul HP Yeow, Yee Yen Yuen & Regina Connolly pages 85-116. ... 13Cellier and Eyrolle 1992 Cellier and Eyrolle 2000 Doderick and Larose View all notes. . ...
Information polity, Dec 4, 2020
Algorithmic decision-making is neither a recent phenomenon nor one necessarily associated with ar... more Algorithmic decision-making is neither a recent phenomenon nor one necessarily associated with artificial intelligence (AI), though advances in AI are increasingly resulting in what were heretofore human decisions being taken over by, or becoming dependent on, algorithms and technologies like machine learning. Such developments promise many potential benefits, but are not without certain risks. These risks are not always well understood. It is not just a question of machines making mistakes; it is the embedding of values, biases and prejudices in software which can discriminate against both individuals and groups in society. Such biases are often hard either to detect or prove, particularly where there are problems with transparency and accountability and where such systems are outsourced to the private sector. Consequently, being able to detect and categorise these risks is essential in order to develop a systematic and calibrated response. This paper proposes a simple taxonomy of decision-making algorithms in the public sector and uses this to build a risk management framework with a number of components including an accountability structure and regulatory governance. This framework is designed to assist scholars and practitioners interested in ensuring structured accountability and legal regulation of AI in the public sphere.
Commentary on Progressing Understanding of Online Customer Engagement: Recent Trends and Challenges
Journal of Internet Commerce, Oct 2, 2021
Abstract The commentary introduces six research articles collected for the special issue on “prog... more Abstract The commentary introduces six research articles collected for the special issue on “progressing understanding of online customer engagement: recent trends and challenges”. These six research articles discuss the current use and future applications of online customer engagement and also propose fruitful future research avenues for scholars to further strengthen the footings of this pivotal concept in the marketing literature.
Past, present and future impact of social media on health workers’ mental health: a text mining approach
Journal of Modelling in Management, Jan 17, 2023
Purpose The COVID-19 epidemic has brought attention to the variables that influence the mental he... more Purpose The COVID-19 epidemic has brought attention to the variables that influence the mental health of health workers who are entrusted with nursing individuals. Despite the fact that many articles have examined the effects of social media usage on mental health, there is a lack of research synthesizing learning from this body of research. The purpose of this study is to use text mining and citation-based bibliometric analysis to conduct a detailed review of extant literature on health workers’ mental health and social networking habits. Design/methodology/approach This study conducts a full-text analysis of 36 articles selected on health workers' mental health and social media using text-mining techniques in R programming and a bibliometric citation analysis of 183 papers from the Scopus database in VOS viewer software. But the limitations of the methods used in this study are that the bibliometric analysis was limited to the Scopus database because the VOS viewer program did not support any other database and the text-mining approach caused the natural processing redundancy. Findings The bibliometric analysis reveals the thematic networks that exist in the literature of health workers’ mental health and social networking. The findings from text mining identified ten topic models, which helped to find the related papers classified in ten different groups and are provided alongside a summary of the published research and a list of the primary authors with posterior probability through Latent Dirichlet Allocation. Originality/value To the best of the authors’ knowledge, this is the first hybrid review, combining text mining and bibliometric review, on health workers’ mental health where social networking plays a moderating role. This paper critically provides an overview of the impact of social networking on health workers' mental health, presents the most important and frequent topics, introduces the scientific visualization of articles published in the Scopus database and suggests further research avenues. These findings are important for academics, health practitioners and medical specialists interested in learning how to better support the mental health of health workers using social media.
Journal of the Association for Information Systems
Online health communities (OHCs) represent a popular and valuable resource for those seeking heal... more Online health communities (OHCs) represent a popular and valuable resource for those seeking health information, support, or advice. They have the potential to reduce dependency on traditional health information channels, increase health literacy and empower a broader range of individuals in relation to their health management decisions. Successful communities are characterized by high levels of trust in user-generated contributions, which is reflected in increased engagement and expressed through knowledge adoption and knowledge contribution. However, research shows that the majority of OHCs are composed of passive participants who do not contribute via posts, thereby threatening the sustainability of many communities and their potential for empowerment. Despite this fact, the relationship between trust and engagement, specifically the trust antecedents that influence engagement in the OHC community context has not been adequately explained in past research. In this study, we lever...
Towards an improved understanding of the antecedents of digital health service loyalty during a pandemic: An fsQCA approach
Socio-Economic Planning Sciences
MIS Quarterly
How and why do societal, organizational and individual factors affecting gender equity in the IT ... more How and why do societal, organizational and individual factors affecting gender equity in the IT field change over time? To answer this question a longitudinal investigation of the nature of change in factors affecting the position of women in the IT profession was undertaken. It was conducted in Ireland against the backdrop of fluctuations in the nation’s socio-economic status. The individual differences theory of gender and IT was used to analyze life history interviews conducted at four points in time with a total of 63 women whose stories cover the decades from the 1970s to the 2010s. What resulted is a dynamic extension of this theory through the addition of seven themes that characterize the nature of change in factors affecting women IT professionals. The effect on women of economic changes in Ireland is shown to occur through changes in other factors: environmental (i.e., policy, infrastructural, and cultural), identity (e.g., motherhood) and individual (e.g., family). The r...
Proceedings of the 10th International Conference on Web Information Systems and Technologies, 2014
Although early research has pointed to the fact that the successful intervention and resolution o... more Although early research has pointed to the fact that the successful intervention and resolution of cyberbullying incidents is to a large degree dependent on such incidents being reported to an adult caregiver, the literature consistently shows that adolescents who have been bullied tend not to inform others of their experiences. However, the reasons underlying reluctance to seek adult intervention remain undetermined. Understanding the factors that influence adolescent resistance will assist caregivers, teachers and those involved in the formulation of school anti-bullying policies in their attempts to counter the cyberbullying phenomenonre should be a space before of 12-point and after of 30-point.
Internet penetration rates continue to grow, in the United States for example, it stands at 87% o... more Internet penetration rates continue to grow, in the United States for example, it stands at 87% of the population (WorldBank, 2016). In addition, the variety of purposes for which citizens use the Internet is increasing. This is particularly evident in the area of health, where a growing number of Internet users utilise the Internet as a source of health information. The growth in citizens seeking health information online has coincided with the emergence of social media health platforms and applications. While such initiatives have potential to empower health consumers through increased diffusion of targeted health information, the success of these platforms is dependent on their acceptance and adoption. Moreover, there is a lack of understanding as to what factors can generate trust in such platforms. This is despite the fact that trust is an essential component of traditional healthcare delivery and results in increased engagement and participation in health forums.
The study of IT adoption is a recurrent topic in IS research. In the healthcare sector and hospit... more The study of IT adoption is a recurrent topic in IS research. In the healthcare sector and hospitals, the adoption of IT is predominantly justified by the desire to prevent medical errors and increase patients’ safety (Menachemi et al., 2007). However, researchers such as Mc Kee and Healy (2002) have observed that hospital reorganisations have received far less attention from researchers in Europe than is the case in the United-States. Therefore, the objective of this paper is to develop a research agenda focused on IT adoption in European healthcare organisations and to bring the new insights that can be gained from a more sociological, institutional view of the adoption process.
European Journal of Public Health, 2019
Background MIDAS (Meaningful Integration of Data Analytics and Services) project is developing a ... more Background MIDAS (Meaningful Integration of Data Analytics and Services) project is developing a big data platform to use a wide range of health and social care data to support better policy making. As part of the project evaluation, we have used Q-methodology, a well established approach, to understand the perspectives of the individual participants on their needs and how the MIDAS system is meeting them, at its current stage of development. Methods We defined a concourse of 36 statements relevant to project implementation and goals, by working from a logic model for the evaluation, and structured interviews with project participants. This was delivered online to participants. Analyses were done in the qmethod package. The first q-sort was done at 14 months into the project. Results 16 people took part, 6 developers, 5 managers, 2 health professionals and 3 others. Three factors were identified in the data. These were tentatively labelled ‘Technical optimism’, ‘End-user focus’ and ...
European Journal of Public Health, 2019
Introduction The MIDAS (Meaningful Integration of Data Analytics and Services) project is develop... more Introduction The MIDAS (Meaningful Integration of Data Analytics and Services) project is developing a big data platform to maximize the use of health & social care data. The goal is to link data sources to support senior managers & policy makers in delivering services. The project includes 4 case studies, in 4 countries. As part of the evaluation, we need to understand the perspectives of the users, developers, and senior managers involved, and to see how these change over time. We employ Q-methodology, an objective mixed method for the study of human perspectives, to do this. In this paper we describe the use of bootstrap methods, and visualizations to assist in the execution and interpretation of the first round of our Q study. Methods A concourse of 36 items was developed from the literature, a logic model for the project, and a series of semi-structured interviews with project participants. Sixteen people (3 female, and 13 male) took part in the Q study, six developers, five ma...