Riding VCTC - Ventura County Transportation Commission

Riding VCTC - Ventura County Transportation Commission
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Planner
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Plan Your Trip
Select a Route
Hwy 101 (Routes 50–55)
Hwy 126 (Route 60)
East County (Routes 70–73X)
Cross County (Route 77)
Coastal Express (Routes 80–89)
Channel Islands (Route 99)
Ways to Pay
Cash
(Exact Change)
TAP2RIDE
(Credit / Debit Card)
VCBusPass
(Card or Umo app)
One-Way Fares
Zone 1 (Ventura)
Full Fare
$1.75
Reduced*
$0.80
Zone 2 (Regional)
Full Fare
$4.00
Reduced*
$2.00
View Full Info →
*Seniors 65+, Medicare, ADA
RIDING VCTC INTERCITY TRANSIT
HOURS OF OPERATION
Service hours vary by route, so it is important to check individual
route information
MONDAY - FRIDAY
VCTC Intercity operates between 4:30 a.m. and 9:30 p.m. depending on the route.
Routes Operated
Hwy101 [#50]
Hwy126 [#60-62]
East County [#70-73x]
Cross County Limited [#77]
Coastal Express [#80-89]
Channel Islands [#90, 97]
SATURDAY
VCTC transit service operates between 6:30 A.M. and 8:00 P.M. depending on the route.
Routes Operated
Hwy101 [#50-52X]
Hwy126 [#60]
East County [#70]
Coastal Express [#80]
Channel Islands [#99]
*Weekend service to Ventura Pier
SUNDAY
VCTC transit service operates between 6:30 A.M. and 8:00 P.M. depending on the route.
Routes Operated
Hwy126 [#60]
Coastal Express [#80]
Channel Islands [#99]
*Weekend service to Ventura Pier
HOLIDAYS
VCTC Intercity does
NOT
operate on the following holidays:
New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
RIDE GUIDE
Our ride guide is your go-to companion, ensuring a seamless journey for riders of all kinds. Whether you’re a newcomer exploring transit for the first time or a seasoned daily rider, our guide is packed with invaluable information to make your journey pleasant.
Download Ride Guide Here
HOW TO PAY
Learn more about how to pay for your fare
here
RIDING BASICS - RULES OF THE ROAD
For the complete VCTC Bus passenger code of conduct
click here
Plan your trip in advance. Enter your trip location in the trip planner above, check the
routes and schedules
to find your stops, or call the Regional Transit Information Center at 800.438.1112 for trip planning advice.
Please arrive at your stop five to ten minutes early and wait next to the VCTC bus stop sign where the driver can see you.
As the bus approaches, check the sign above the front window to make sure it’s the route and direction you want. If it is, signal the driver that you wish to board.
Before the bus arrives, please have all carry-on items in your hands.
Be ready with exact change. VCTC Intercity does not give change. You may also board with a transfer, VCTC bus pass, or student student identification from a Ventura County college.
Major stops will be announced. If you are not familiar with the area, ask the driver to call out your destination.
Gather all personal items and exit through the front door.
Shirts and shoes must be worn at all times.
Keep aisles clear; strollers must be folded. Shopping carts must be placed in the storage bay beneath the bus. Ask the driver for assistance.
Seating towards the front of the bus is reserved for seniors and persons with disabilities.
Plan your trip in advance. Enter your trip location in the trip planner above, check the
routes and schedules
to find your stops, or call the Regional Transit Information Center at 800.438.1112 for trip planning advice.
Please arrive at your stop five to ten minutes early and wait next to the VCTC bus stop sign where the driver can see you.
As the bus approaches, check the sign above the front window to make sure it’s the route and direction you want. If it is, signal the driver that you wish to board.
Before the bus arrives, please have all carry-on items in your hands.
Be ready with exact change. VCTC Intercity does not give change. You may also board with a transfer, VCTC bus pass, or CSUCI student identification.
Major stops will be announced. If you are not familiar with the area, ask the driver to call out your destination.
Gather all personal items and exit through the front door.
Shirts and shoes must be worn at all times.
Keep aisles clear; strollers must be folded. Shopping carts must be placed in the storage bay beneath the bus. Ask the driver for assistance.
Seating towards the front of the bus is reserved for seniors and persons with disabilities.
SEATING/STANDING
When choosing your seat, please make room for your fellow passengers. This will help keep the route time to a minimum.
Priority Seating:
Designated seating toward the front of the bus and in wheelchair accessible areas are prioritized for seniors and persons with disabilities.  These areas are identified with decals.
Aisle or Window?
If possible, use the seat nearest the window. For your own safety, please sit facing forward and use seatbelt equipment when available.
Personal Items:
Personal items may be stowed in the overhead luggage area, under your seat or on your lap – but NOT on the seat next to you, please.
Standing:
Please remain seated while the bus is in motion. For safety reasons, standing is prohibited unless the bus is at capacity. Federal law prohibits passengers from standing in front of the white or yellow line nearest the driver.
Thank you and enjoy the ride.
How to Transfer Between Buses
Ventura County transit operators offer transfers between two buses traveling in a single direction.  While most transfers are free, transfers to VCTC Zone 2 routes (Coastal Express/Conejo Connection) are $1.50 ($0.75 reduced). Transfers to Valley Express Fixed-Route are free. Transfers to Valley Express Dial-A-Ride are $0.50. All applicable fees are payable upon boarding your second bus with your transfer.
To use a transfer, follow these steps:
1. Upon boarding the first bus, ask the driver for a transfer. (You will not be able to get a transfer when you exit the bus.)
2. Exit the bus at your transfer point and wait for your second bus. Transfer is valid for 120 minutes from the time it is issued.
3. When your second bus arrives, insert your transfer into the farebox along with any applicable fees.
4. Transfers using VCbuspass and Tap2Ride occur automatically, no paper transfer will be given.
Transfers may not be used for stopovers and cannot be used for a return trip.
You must transfer at the first point of contact with the route you want to transfer to.
Transfers must be kept in a clean, presentable condition.
You may not sell, trade, exchange, give away, or offer for passage a transfer in violation of the rules of VCTC.
In case of dispute, you are required to pay the full fare and notify the Regional Transit Information Center at 800.438.1112 or
send us a message
HOW TO LOAD YOUR BIKE ON A VCTC BUS
VCTC buses are specially equipped with spaces to accommodate bicycles. The majority of buses have both front-mounted bicycle racks and undercarriage luggage compartments. Please use the front-mounted racks first, prior to requesting the undercarriage compartments. We advise that passengers be prepared to lock their bike at the bus stop if the bike racks/areas are full. VCTC allows electric bikes (e-bikes) if they do not have wet-cell batteries (most are now lithium). E-bikes must to be placed in the front bike racks where they will not slide around
Upon entering and exiting the bus, let the driver know that you have a bicycle. For safety, the driver will assist with opening and closing the undercarriage area door. If using the front rack, please remind the driver upon exiting the bus that you have a bike on the front rack.
VCTC is not responsible for any theft or damage to your bicycle or personal belongings.
Unclaimed bikes will be kept at Lost and Found and held for no more than 30 days. Please call 800.438.1112 (Monday–Friday, 7 a.m.- 6 p.m.) if you leave your bike or other belongings behind.
All VCTC Intercity buses are equipped with wheelchair ramps that comply with the Americans with Disabilities Act guidelines. In addition, VCTC buses can be lowered at the push of a button by the driver to make them easier to board. Service animals may ride the bus.
All transfer point bus stops and major intersections are announced. Additionally, as the bus approaches a transfer point bus stop, the driver announces the bus line number, which is heard externally by waiting passengers. The bus driver will announce any other stop request.
For persons who are unable to ride VCTC buses due to a disability, paratransit operators provide dial-a-ride service in every city of Ventura County.
Click here
to find dial-a-ride service in your area.
For information on other transportation programs and services for seniors and people with disabilities,
click here
or call 800.438.1112.
Forms for making complaints of discrimination on the basis of disability can be found here:
Spanish
ADA COMPLAINT AND GRIEVANCE PROCEDURES
All VCTC programs and services are designed to comply with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act. If you encounter any issues or wish to file a complaint regarding discrimination based on disability, detailed procedures and contact information are available in our ADA Complaint and Grievance Procedures document. This document provides a comprehensive guide on how to submit complaints, outlines the role of our ADA Coordinator, and details the steps VCTC takes to address and resolve grievances.
Click here
to view the ADA Complaint and Grievance Procedures document
TITLE VI
The Ventura County Transportation Commission (VCTC) operates its programs and services without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act of 1964, as amended. The U.S. Department of Transportation (USDOT) and Federal Transit Administration (FTA) require all public transportation operators to comply with Title VI regulations. In September 2015, VCTC updated the Title VI Report to be consistent with guidelines set forth in FTA Circular 4702.1B (dated October 1, 2012).
VCTC TITLE VI REPORT
TITLE VI COMPLAINT PROCESS
TITLE VI COMPLAINT FORM – ENGLISH
TITLE VI COMPLAINT FORM – SPANISH
VEHICLE INVENTORY – SEPT 2015
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