Unemployment Insurance – AR Division of Workforce Services
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Unemployment Insurance
Arkansas Unemployment Insurance
Apply for UI Benefits
File a Weekly Certification
Unemployment Insurance Handbook
UI Service Center
1-844-908-2178
Monday-Friday, 8 a.m.-4 p.m.
Five Steps to Filing for Unemployment Insurance
1. File an initial claim online
ezarc.adws.arkansas.gov
(Monday-Friday, 6 a.m.-6 p.m. & Sunday, 7 a.m.- 6 p.m.
2. Provide proof of ID
You can verify ID one of three ways:
Use the link to Login.gov provided on your confirmation page.
Present your valid government-issued ID at
over 200 participating USPS locations in Arkansas
. Use the barcode provided on your confirmation page.
Present your valid government-issued ID at a local
Arkansas Workforce Center.
3. Create your Arkansas LAUNCH account
launch.arkansas.gov
4. File weekly certifications
You must certify each week you are unemployed using
Arkansas LAUNCH
or by calling Arkline at 501-907-2590. For UI purposes, weeks begin on Sunday and end on Saturday.
5. Choose your payment option
If you choose direct deposit, you will enter your banking information in Arkansas LAUNCH. If you do not sign up for direct deposit, you will receive a debit card in the mail. Make sure the mailing address on your account is up to date!
Eligibility Requirements
First, you must first be found
monetarily eligible
based on your wages. Then, certain conditions must be met each week.
For each week you claim unemployment benefits, you must:
Be unemployed
Be physically and mentally able to perform suitable work
Be available for work
Make a reasonable effort to find work
Not be participating in, or directly interested in, a labor dispute
Not be disqualified for any reason
In addition to the requirements above, a waiting period of one week (called a “waiting week”) must be served before benefits are payable to you.
You may not be eligible for unemployment benefits if you:
Left your job for personal reasons not related to work
Were fired for misconduct
Are not legally authorized to work in the United States
Are self-employed
Are currently receiving workers’ compensation
Refuse to apply for or accept suitable work
Refuse to return to work after being laid off
Are on leave under the Family and Medical Leave Act (you are not considered unemployed)
Common Questions
What information is required to file an Unemployment Insurance Claim?
Your Social Security Number
Your mailing and physical address
Your telephone number
Your last employer’s name and address
The name and number of your labor union if you find work through a union
Your Alien Identification Number or registration information if you are not a US Citizen
Your banking information if you wish to receive UI payments by Direct Deposit
How long does it take to file a claim online?
The claim process should take approximately 30 minutes.
You may experience delays when saving each page. Please be patient and do not interrupt the process.
How can I save my claim and finish filing later?
You may exit the claim filing process at any time by clicking “Log Out.” If you click “Log Out,” any information you have entered on the screen will not be saved; however, any information you have entered prior to that screen will be saved for 24 hours. You must complete any remaining portions of the application process within 24 hours. Any partially completed claim information will be lost if you do not complete the application within that time. Remember that the effective date of your claim is the day you SUBMIT the application, not the day it is saved.
Any information you have entered and saved will automatically be saved for 24 hours in the event of a system failure.
Your claim is effective the day you submit the claim and receive confirmation the application has been accepted.
What do I do after I file my claim?
Once you have completed the online application for benefits, click on the SUBMIT button and wait for the Confirmation Page.
Save (or print) the Confirmation Page for your records as proof of filing.
Provide proof of ID following the instructions on your Confirmation Page.
Register for work and conduct your required job search activities.
Read all notices you receive from the Division of Workforce Services and follow any instructions provided.
File weekly claims for each week you are unemployed.
You will receive your unemployment insurance benefits on a debit card unless you choose to receive your benefits through direct deposit. You will have the option to set up this payment method on the Confirmation Page.
See more details in the 5 Steps for Filing for Unemployment Insurance below.
Will I be required to report to an office after filing my claim?
There may be some circumstances where you may still be required to report to your Local Office, although most items are handled online.
Certain circumstances require you to mail or fax documents to your Local Office before processing your claim. These documents must be received within 10 days, or your claim will not be processed.
Your claim’s Confirmation Page, which provides information and instructions, will address any additional action you need to take.
UI Fraud Warning
What is UI Fraud?
Unemployment Insurance (UI) fraud occurs when someone knowingly provides false information, or withholds facts, to obtain UI benefits for which they are not eligible.
Examples of Unemployment Insurance Fraud
Providing false information or withholding information when applying for UI benefits
Deliberately reporting incorrect or zero wages
Saying you are able and available to work, or actively looking for work, when you’re not
Failing to report ALL gross earnings during the week in which they are earned while claiming UI benefits
Filing a claim under another person’s name, Social Security number, or employment information without their knowledge or consent
Filing a claim for someone who is incarcerated
Consequences of UI Fraud
You will be required to repay any UI benefit payments you have received, along with interest and other mandatory penalties.
You may NOT be able to collect additional UI benefits until the UI debt is repaid.
Your state and federal income tax refunds may be taken to pay back your debt.
The state may pursue prosecution and, in some cases, could result in jail time.
If you are assessed with fraud of $1,000 or more, you will be disqualified from receiving benefits for ten (10) years.
Fraud: It’s a Crime
El Fraude, Es Un Crimen
Remember, it’s not worth the risk! Report your earnings and all other information honestly and accurately to avoid the possibility of criminal prosecution and fines.
Reemployment Services and Eligibility Assessment (RESEA) Program
The U.S. Department of Labor funds the Reemployment Services and Eligibility Assessment (RESEA) program to help certain Unemployment Insurance claimants return to work faster. If you are claiming unemployment benefits, you could be selected to participate in the RESEA program. Participants are obligated to meet various program requirements.
Learn more here.
Forms
Servicios de Interpretación/Traducción disponibles por medio de su oficina local.
Ewōr Jerbal in ukok ikijien jeje im kennaan ilo opij ko ijo kwoj pād ie.
Các Dịch Vụ Thông Dịch/Phiên Dịch có sẵn qua văn phòng địa phương của quý vị.
ຫ້ອງການປະຈໍາທ້ອງຖິ່ນຂອງທ່ານໃຫ້ບໍຣິການນາຍພາສາແລະການແປເອກະສານ
Interpretation/Translation services available through your local office.
IMPORTANT INFORMATION
FROM THE ARKANSAS DIVISION OF WORKFORCE CONNECTIONS
No current notices.
File an Unemployment Claim (English Only)
Unemployment Insurance Claimant Forms
Frequently Asked Questions
Equal Opportunity
ADWS provides interpretation and translation services, at no cost, for clients who need assistance in accessing and participating in available services and programs. To request an interpreter or translator, please contact your nearest local office.
Marshallese
Komman am kileem in an jako am jerbal (English Only)
Pepa ko ikijien Unemployment Insurance
Kajjitōk ko ekkā kajjitōk kaki
Equal Opportunity (PDF)
(eppelok ñan jabrewōt ilo ejjelok kalijeklok)
ADWS ej lewaj jerbal in ukok ilo jeje im kennaan, ilo ejjelok wōnāān, ñan client ro am ak ro kimij jerbal ippair im rej aikuij jipañ ñan bok kunairilo jerbal ko iim pirokiraam ko. Ñan am kajjitōk juon ri-ukok, jouij im kepaake opij eo epaake ijo kwoj pād ie.
Reclamación de Desempleo en línea
Formularios de Desempleo
Preguntas Frecuentes
Igualdad de Oportunidad (PDF)
Información para Trabajadores de Agricultura
ADWS proporciona servicios de interpretación y traducción, sin costo alguno, para clientes que necesitan asistencia accediendo y participando en servicios y programas disponibles. Para solicitar un intérprete o traductor, por favor póngase en contacto con su oficina local más cercana.
Việt
Nộp đơn Yêu cầu Trợ cấp Thất nghiệp (bằng Anh ngữ mà thôi)
Các Mẫu đơn cho người Yêu cầu Bảo hiểm Thất nghiệp
Các câu thường được hỏi
Cơ hội Bình đẳng (PDF)
ADWS cung cấp dịch vụ thông dịch và phiên dịch miễn phí cho khách hàng cần trợ giúp trong việc tiếp cận và tham gia các dịch vụ và chương trình hiện có. Để yêu cầu thông dịch viên hoặc phiên dịch viên, yêu cầu liên lạc với văn phòng địa phương gần nhất.
Lao
ເພື່ອຍື່ນຄຳຮຽກຮ້ອງຢາກຮັບເງິນວ່າງງານ (ເປັນພາສາອັງກິດເທົ່ານັ້ນ)
ແບບຟອຣ໌ມຕ່າງໆສຳລັບຜູ້ຮຽກຮ້ອງສິດຮັບເງິນປະກັນວ່າງງານ
ມີຫລາຍຄົນເຄີຍຖາມວ່າ:
ການໃຫ້ໂອກາດເທົ່າທຽມກັນ (PDF)
ພະແນກ ADWS ຈັດຫາບໍຣິການນາຍພາສາແລະການແປເອກະສານ ໂດຍບໍ່ຄິດຄ່າບໍຣິການ ສຳລັບຄົນງານທີ່ຕ້ອງການຄວາມຊ່ວຍເຫລືອເພື່ອເຂົ້າເຖິງ ແລະເຂົ້າຮ່ວມໃນ ການຮັບບໍຣິການແລະໂຄງການຕ່າງໆທີ່ມີຢູ່ສຳລັບທ່ານ. ຂໍໃຫ້ທ່ານຈົ່ງຕິດຕໍ່ຫ້ອງການທ້ອງຖິ່ນທີ່ໃກ້ທ່ານທີ່ສຸດ ເພື່ອຂໍຮັບບໍຣິການຈາກນາຍພາສາຫລືນັກແປເອກະສານ.
US