User Guide for Print Management - CCAC's Help Center

User Guide for Print Management - CCAC's Help Center
Community College of Allegheny County Knowledge
Community College of Allegheny County Help Center home
Computers & Hardware
Accounts
Blackboard
Classroom & Other Spaces
Computers & Hardware
Communications
Enrollment & Student Services
Freshservice
Human Resources
Security
Software & Applications
Student Areas and Services
Student Types
Websites & Mobile Apps
Wireless & Wired Connections & Networking
Printing (Print Management)
Desktop Computer
Laptop & Docking Station
Monitor / Screen
Printing (Print Management)
Share
Copy Link
Hide
Table of Contents
Printing from CCAC Computer
Printing From A CCAC Computer
Printing Using Your Own Personal Device
Printing Using Your Own Personal Device
How to Release a Printing Job from Printer
How to Release a Printing Job from Printer
Copying Using the Sharp Multi-Functioning Printers
Copying Using the Sharp Multi-Functioning Printers
Scanning Using the Sharp Multi-Purpose Printers
Scanning Using the Sharp Multi-Purpose Printers
CCAC Staff, Faculty, and Administrator Printer Locations
CCAC Staff, Faculty, and Administrator Printer Locations
CCAC Student Printer Locations
CCAC Student Printer Locations
Adding Funds to Your CCAC ID Card for Print Management
Adding Funds to Your CCAC ID Card for Print Management
Requesting a Refund for Print Jobs
Requesting a Refund for Print Jobs
Printing from a Temporary CCAC Account
Printing from a Temporary CCAC Account
Printing from the Bypass Tray
Related Articles
CCAC Staff, Faculty, and Administrator Printer Locations
Print Management Frequently Asked Questions
Printing from a Temporary CCAC Account
Requesting a Refund for Print Jobs
Keywords
print management
printing guide
Printing from CCAC Computer
Printing From A CCAC Computer
Windows
Click
File
Click
Select
Printer
in the drop-down
CCAC-Black-and-White on printers.ccac.org
CCAC-Color on printers.ccac.org
CCAC-Booklet-Color on printers.ccac.org (only certain users will see this option)
Adjust other
printer settings
to your needs
Click
After clicking print, your print job will be in a
queue
You will have to physically walk to the printer to
release the job
Delete
MAC
Click on the
printer icon
Select
Printer
in the drop-down
CCAC-Black-and-White on printers.ccac.org
CCAC-Color on printers.ccac.org
CCAC-Booklet-Color on printers.ccac.org (only certain users will see this option)
Adjust other
printer settings
to your needs
Click
After clicking print, your print job will be in a
queue
You will have to physically walk to the printer to
release the job
Delete
Printing Using Your Own Personal Device
Printing Using Your Own Personal Device
iOS Mobile Device
Delete
***You must be on the CCAC Wireless if you are printing from a personal device***
Installing Mobility Print Client
Open up browser Navigate to
Click
Dialogue box will display, click
Tap
Allow
Tap
Close
Go to you iOS mobile device settings
Tap
Profile Downloaded
Tap
Install
Enter your
passcode
Tap
Install
Tap
Done
You are now setup to print from your mobile device
Delete
Printing from Personal iOS Mobile Device
Navigate to the
document(s)
you want to print
Tap box the
share icon
Scroll down tap
Tap
Printer dropdown
Select the appropriate
printer
CCAC-Black-and-White
CCAC-Color
Enter your
CCAC Netid and Password
Adjust other
printer settings
to your needs
Tap
After clicking print, your print job will be in a
queue
You will have to physically walk to the printer to
release the job
Delete
Delete
Android Mobile Device
Delete
***You must be on the CCAC Wireless if you are printing from a personal device***
Installing Mobility Print Client
Open a Web Browser, Navigate to
Click
Advanced
Tap
Proceed to Print.ccac.edu(unsafe)
Tap
Install or update
Will take you to google play store
Tap
Install
Tap
Open
Tap
Allow
Will show print services automatically
Confirm both options are enabled
You are now setup to print from your mobile device
Delete
Printing from Personal Android Mobile Device
Navigate to the
document(s)
you want to print
Click the
3 dots in the upper right hand corner
Tap
Share
Tap
Tap
printer dropdown
Select the appropriate
printer
CCAC-Black-and-White
CCAC-Color
Tap
yellow printer button
After clicking print, your print job will be in a
queue
You will have to physically walk to the printer to
release the job
Delete
Delete
Windows
Delete
***You must be on the CCAC Wireless if you are printing from a personal device***
Installing Mobility Print Client
Open any browser, and navigate to
Click
Download and run Mobility Print
If download doesn't automatically run,
open the download
Select the
language,
and click
OK
Accept the
End User License Agreement
Click
Next
Confirm the
printer(s)
Click
Next
Enter your
CCAC Netid and Password
Click
Next
Click
Finish
You are now setup to print from your device
Delete
Printing from Personal Windows Device
Click
File
Click
Select
Printer
in the drop-down
CCAC-Black-and-White [CO-PPRCUT-AP-01](Mobility)
CCAC-Color [CO-PPRCUT-AP-01](Mobility)
Adjust other
printer settings
to your needs
Click
After clicking print, your print job will be in a
queue
You will have to physically walk to the printer to
release the job
Delete
Delete
MAC
Delete
***You must be on the CCAC Wireless if you are printing from a personal device***
Installing Mobility Print Client
Delete
Please Note
Please Note
The print download will not be available when using the Safari browser, we recommend using
Google Chrome.
Open any browser, and navigate to
Click
Download and run Mobility Print
If download doesn't automatically run,
open the download
Click the
Downloads icon
in the upper right to display recent downloads
Run the installer
Press
Continue
to begin installation
Read the
End User License Agreement,
and then click
Continue
Click
Agree
to accept the terms of the End User Agreement
Click on
install
to start installation
Enter
Mac password
to allow
Installation will proceed through various steps
Click
Close
Delete
Printing from Personal MAC Device
Click on the
printer icon
Select
Printer
in the drop-down
CCAC-Black-and-White on printers.ccac.org
CCAC-Color on printers.ccac.org
Adjust other
printer settings
to your needs
Click
Enter your
CCAC NetID username and password
Click
OK
After clicking OK, your print job will be in a
queue
You will have to physically walk to the printer to
release the job
Delete
Delete
How to Release a Printing Job from Printer
How to Release a Printing Job from Printer
Delete
Staff, Faculty, and Administrators, please disregard the cost associated with Printing. These costs are only applicable to students.
Release Using ID Card
Walk to a
Printer
Use the
ID Badge Scanner
to scan the
barcode
on the back of your CCAC ID Card
To print all jobs associate with you click
Print all
To print specific jobs associated with you click
Print Release
Select the
jobs
that you want to print
Click
You can
delete
unwanted print jobs, by clicking on the
trash can
Print job will be released at the printer
Delete
Note: After the release of the job, it may take up to a minute to print.
Delete
Release Using Your CCAC NetID
Walk to a
Printer
On the touch pad, tap
Username and password
Enter
CCAC
NetID and Password
Using
Onscreen Keyboard
Using
Pull out Keyboard at printer
Click
To print all jobs associate with you click
Print all
To print specific jobs associated with you click
Print Release
Select the
jobs
that you want to print
Click
You can
delete
unwanted print jobs, by clicking on the
trash can
Print job will be released at the printer
Delete
Note: After the release of the job, it may take up to a minute to print.
Delete
Release Using Your 7-Digit ID Number
Walk to a
Printer
On the touch pad, tap
ID number
Enter your
7-Digit ID Number
Using
Onscreen Keyboard
Using
Pull out Keyboard at printer
Click
To print all jobs associate with you click
Print all
To print specific jobs associated with you click
Print Release
Select the
jobs
that you want to print
Click
You can
delete
unwanted print jobs, by clicking on the
trash can
Print job will be released at the printer
Delete
Note: After the release of the job, it may take up to a minute to print.
Delete
Copying Using the Sharp Multi-Functioning Printers
Copying Using the Sharp Multi-Functioning Printers
Walk up to a
printer
Load the paper
Paper Tray (need image)
Scanner (need image)
On touch pad, tap
Access
Device
Confirm information, and tap
Access
Device
Tap
Copy
Set/Confirm
your settings
Click here for
documentation on advanced copy settings
Enter in
number of copies
needed
Select
Start button
If using a color printer, you will see a
B/W Start button (Black and White)
and a
Color Start (Color Copy)
Scanning Using the Sharp Multi-Purpose Printers
Scanning Using the Sharp Multi-Purpose Printers
Walk up to a
printer
Load
the paper
Paper Tray
Scanner
Tap
Scan
Tap a
location
where you want the scan to save
Email
One Drive
Confirm the
information
provided
Email
One-Drive
Tap
Start
Scan will begin to process
Tap
Scan Next page
to add to the scan or Tap
Scan new document
to start a new scan
Tap
Finish
CCAC Staff, Faculty, and Administrator Printer Locations
CCAC Staff, Faculty, and Administrator Printer Locations
As you may be aware, the college is looking to move forward with the implementation of a managed print & scanning solution. The goal of this initiative is to provide formal industry standard processes around printing and print management, optimize printing operations, upgrade our printers to current equipment, and improve upon the available features. Additionally, the goal is to expand access to network-based scanners (will not include document imaging for perceptive content). Below are the tentative locations of the new print, scan, and copy multifunctional devices.
Allegheny Campus
Byers Hall
1st Floor
2nd Floor
3rd Floor
Center for Education, Innovation & Training (CEIT)
1st floor
3rd Floor
Center for Teaching and Learning (CTL)
2nd floor
3rd floor
Field House
1st floor
Jones Hall
1st floor
2nd Floor
3rd Floor
KLI
1st Floor
2nd Floor
3rd Floor
4th Floor
5th Floor
Library Building
1st Floor
2nd Floor
3rd Floor
4th Floor
5th Floor
Milton Hall
2nd Floor
3rd Floor
4th Floor
5th Floor
6th Floor
7th Floor
Phys Ed Building
4th Floor
SSC
1st Floor
2nd Floor
3rd Floor
West Hall
Basement
1st Floor
2nd Floor
3rd Floor
4th Floor
Boyce Campus
North Wing
1st Floor
2nd Floor
3rd Floor
4th Floor
4th Floor
4th Floor
5th Floor
5th Floor
South Wing
4th Floor
4th Floor
5th Floor
5th Floor
6th Floor
West Wing
4th Floor
South Campus
A Building
3rd Floor
4th Floor
B Building
3rd Floor
4th Floor
5th Floor
6th Floor
D Building
1st Floor
2nd Floor
3rd Floor
4th Floor
5th Floor
G Building
3rd Floor
4th Floor
5th Floor
L Building
4th Floor
5th Floor
North Campus
1st Floor
2nd Floor
3rd Floor
OCS
1st Floor
2nd Floor
3rd Floor
4th Floor
5th Floor
West Hills Center
North Wing
1st Floor
South Wing
1st Floor
2nd Floor
Homewood Brushton
1st Floor
2nd Floor
Braddock Hills
1st Floor
CCAC Student Printer Locations
CCAC Student Printer Locations
Delete
The college has implemented managed print and scanning solutions college wide. The goal of this initiative is to provide formal industry standard processes around printing and print management, optimize printing operations, upgrade our printers to current equipment, and improve upon the available features. Additionally, the goal is to expand access to network-based scanners (will not include document imaging for perceptive content). Below are the tentative locations of the new print, scan, and copy multifunctional devices.
Allegheny Campus
Jones Hall
1st floor
Delete
KLI
1st Floor
2nd Floor
4th Floor
5th Floor
Delete
Library Building
1st Floor
2nd Floor
3rd Floor
4th Floor
5th Floor
Delete
Milton Hall
2nd Floor
3rd Floor
4th Floor
5th Floor
6th Floor
7th Floor
Delete
Phys Ed Building
4th Floor
Delete
SSC
1st Floor
2nd Floor
Delete
West Hall
Basement
1st Floor
2nd Floor
3rd Floor
4th Floor
Delete
Delete
Boyce Campus
North Wing
1st Floor
2nd Floor
3rd Floor
4th Floor
4th Floor
4th Floor
5th Floor
5th Floor
Delete
South Wing
4th Floor
5th Floor
5th Floor
6th Floor
Delete
West Wing
4th Floor
Delete
Delete
South Campus
A Building
3rd Floor
4th Floor
Delete
B Building
3rd Floor
4th Floor
5th Floor
6th Floor
Delete
D Building
1st Floor
2nd Floor
3rd Floor
4th Floor
5th Floor
Delete
G Building
3rd Floor
4th Floor
5th Floor
Delete
L Building
5th Floor
Delete
Delete
North Campus
1st Floor
2nd Floor
3rd Floor
Delete
West Hills Center
South Wing
1st Floor
Delete
2nd Floor
Delete
Delete
Homewood Brushton
1st Floor
2nd Floor
Delete
Braddock Hills
1st Floor
Delete
CCAC
Adding Funds to Your CCAC ID Card for Print Management
Adding Funds to Your CCAC ID Card for Print Management
Delete
Please Note:
All students begin each semester with a credited balance of $20.
Once you add funds, they cannot be removed from these accounts.
Funds added to the print system will not carry over from one semester to the next.
You can only have a maximum of $20 in the print system, and you can only transfer over $5 at a time.
Go to
print.ccac.edu
and click on the
CCAC ID Card Services
tab
A new window will open with
account information
Click on the
Add Funds
tab
Click
Add Funds
Enter your
Online Deposit Amount, Email, and Deposit Note
if desired
Click
Continue
Enter
payment information
Click
Continue
receipt
will be displayed for your transaction
Return to print.ccac.edu and click on the
Add Credit
tab
Select the
amount you would like to the print system
. Click
Add value
PLEASE NOTE: These funds
will NOT
transfer from one semester to the next, so please be sure you are only transferring what you will use this semester. You can always transfer additional funds as needed.
Once the transaction is completed, you will see a banner at the top of the page with a
confirmation message
and you can see your
updated balance
Requesting a Refund for Print Jobs
Requesting a Refund for Print Jobs
Open a web browser, and navigate to
print.ccac.edu
Enter your CCAC Netid and Password
Click Recent Print Jobs
Find the Job they want refunded
Click Request Refund
Fill out the information
Click Send
An administrator will review your transaction
You will see the status of the refund in your list of Recent Print Jobs
Once a refund is granted, it should reflect in your account immediately
Printing from a Temporary CCAC Account
Printing from a Temporary CCAC Account
Click
File
Click
Select
Printer
in the drop-down
CCAC-Black-and-White on printers.ccac.org
CCAC-Color on printers.ccac.org
CCAC-Booklet-Color on printers.ccac.org (only certain users will see this option)
Adjust other
printer settings
to your needs
Click
After clicking print, your print job will be in a
queue
Walk to a
Printer
On the touch pad, tap
Username and password
Enter your temp
CCAC username and password
Using
Onscreen Keyboard
Using
Pull out Keyboard at printer
Click
Print job will automatically be released at the printer
Printing from the Bypass Tray
Click
File
Click
Select
Printer
in the drop-down
CCAC-Black-and-White on printers.ccac.org
CCAC-Color on printers.ccac.org
CCAC-Booklet-Color on printers.ccac.org (only certain users will see this option)
Select
Printer Properties
from under the selected printer
Select
Paper Source
, then change Paper Tray to
Bypass Tray
, then select
OK
. You do
NOT
need to change the Paper Type.
Load the desired paper
into the Bypass tray
on the right side of the printer. The paper should be placed portrait-style, face-down.
Log into the printer and
your job.This job will pull paper from the bypass tray.